Customers frequently reported issues with food quality, including cold fries, stale items, and inconsistent preparation.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty conditions and unsanitary bathrooms.
Inconsistent Experience
The overall experience varied significantly, with some praising the location for good service and fresh food, while others had negative experiences.
Drive-Thru Problems
Several customers expressed frustration with the drive-thru service, citing misunderstandings and slow service.
LS
Lovepreet Singh
Nov 15, 2025
1.0
The staff is unfriendly. They don't deliver with happiness specially in the late evenings. Food is not fresh at all most of the time.
JM
john mcdaniel
Nov 6, 2025
1.0
Hadn't been to McDonald's in years. Today reminded me of why! The junior chicken had no dressing because it was on the wrapper instead of being in the sandwich, so basically, dried up and awful. The double cheeseburger was a surprise, usually a juicy burger but not this time, not a single condiment on it, a disgusting hockey puck!
Thanks to this location for sealing the deal! Never will I again give any McDonald's a penny!
Wish I could add pictures!
JB
Jack Blouin
Oct 29, 2025
1.0
Horrible workers ask for new fries cause they were cold and they threw my old fries into the deep fryer and gave them back covered in oil
What are the operating hours for dine-in at McDonald's located at 500 Notre Dame Drive, Kamloops?
McDonald's offers dine-in service 24 hours a day, seven days a week.
When is the drive-through service available at this McDonald's?
The drive-through is open 24/7, every day of the week.
Does this McDonald's offer delivery service? If so, what are the delivery hours?
Yes, delivery service is available 24 hours a day, seven days a week.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available as a service option.
What types of meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options can customers use at this McDonald's?
Customers can pay using American Express, Cash, Discover, Mastercard, and Visa.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and children, and offers a children's menu.
What are the nearby shopping options if I want to visit stores after dining at McDonald's?
Nearby shopping options include The Shoe Company, Shoe Warehouse - The Shoe Company, Carter's OshKosh, Penningtons, Toys"R"Us, and Babies"R"Us among others.
Are there nearby restaurants close to this McDonald's where I can explore more dining options?
Yes, nearby restaurants include Boston Pizza, Gary's House of Kwan (Asian fusion), KFC, and Taco Bell Canada.
What financial services are available nearby for convenient banking when visiting McDonald's?
TD Canada Trust Branch & ATM and Scotiabank are nearby for your banking needs.