McDonald's

3.4
1355 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
500 Notre Dame Drive, Kamloops, BC
V2C 6T6, Canada

Hours

Reviews

3.4
1,355 reviews
5 stars
422
4 stars
314
3 stars
277
2 stars
99
1 star
243

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked items and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including unfriendly staff, long wait times, and incorrect order handling.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.

Inconsistent Experience

The experience varied significantly, with some praising the location for good service and fresh food, while others described it as the worst McDonald's they had visited.
  • YH
    Yu Han
    Dec 25, 2025
    1.0
    First MacDonald we have even been to with these “new features”: - no ketchup or napkins at the fountain area. - All fountains “no longer in use” - do not provide soft drink refill - bathroom locked, need to ask and wait for cashier to open - all self order kiosks with no receipt printing
  • GG
    Georgia Goforth
    Dec 20, 2025
    1.0
    I asked for a quarter pounder blt and I asked for extra mayo and lettuce on it did not get that and I didn’t know there was onion on it which should be specified and there is a lot of people who don’t like onion when I work at a fast food places if they want something off of there burger I always ask if there okay with onion on it McDonald’s I get your a fast food place but make sure that everything is right and on the burger as supposed to and a blt is bacon lettuce tomato not onion and pickle on it I also made sure that at the window I asked if there was extra mayo and lettuce and they said yes and there is NOT extra stuff on it three pieces of lettuce and also you pay extra for to get extra things on your burger it’s fair to get what you paid for and my bf for the same sandwich and it did not have onions or pickles on it aswell his had more bacon lettuce and tomato on the seconded picture which I should’ve done it before I took the onions off because I didn’t want that in my burger
  • JK
    Justin Kovesy
    Dec 14, 2025
    5.0
    The staff here are always friendly and the service is good. They have always gotten my order right and haven't failed to provide ketchup or napkins in my bag when requested.
  • EC
    Ellla Chanel
    Dec 13, 2025
    1.0
    This McDonald is disgusting, not only did my husband find a hair in his food , the food was disgusting . Taste like cleaner . The bacon wasn't cooked and the bagel or the English muffin were next to uncooked and cold. Every time We come to this McDonald's there is something . That's it and will make sure no one we know go back . I understand it's fast food but come on .
  • TL
    Tai Lee
    Dec 3, 2025
    2.0
    I order a mocha.. It was just taste like coffee with cream. I even try to swing the cup.. Taste the same. So i told the stuff, she is nice but maybe think i dont know moca is So she try to explain What moca is. Ok,, then she change another one for me. Second one.. Maybe they are too focus to make sure i taste the chocolate. Omg.. It just chocolate with 2 % Milk and cream . So it turns out like fade away hot chocolate. And I know the menu says 2%milk. Then may need to kind train them. To tell by the colour. Before put cream in it. Fine. Before i finish this post. I did open the cup. And it did smelI light burned coffee. I just need to hurry up to work. I didnt tell them to change it again. But i just speak it out here. And yes i know it is just Mcdonald's. Not the coffee shop.. But the taste was wayyyyyyy off

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's located at 500 Notre Dame Drive, Kamloops?

McDonald's offers dine-in service 24 hours a day, seven days a week.

When is the drive-through service available at this McDonald's?

The drive-through is open 24/7, every day of the week.