Pharmacy Department of London Drugs

Reviews

• IB

  Ivo Beitsma

  Aug 3, 2022
  5.0
  Very good experience with this pharmacy. They're customer focused, available, flexible, and always seem to have the time and the willingness to go the extra mile. I thought pharmacies were all a little hard to deal with, until I moved and switched to this one.
• TM

  Taylor Moore

  Feb 14, 2021
  1.0
  I am currently in the process of having my prescriptions transferred to shoppers drug mart due to the pharmacy staff incompetence. Every single time I call them to get a prescription refill for any of my medications, there is a problem. My doctor was actually the one who said I should move pharmacies because even he is sick and tired of dealing with the staff at London drugs. They do not write down notes from my doctor when he calls, and they claimed that my doctor had put a hold on my medications when he indeed had not. Last week I asked to have a prescription filled and the “assistant” that answered the phone said it was no problem and that it would be ready for 5pm. When my partner and I arrived, the pharmacist knew nothing about it and it wasn’t filled. Also tried to withhold my medication when my doctor had just sent in a new prescription for me after my request. After my partner and I argued with the pharmacist, he ended up giving me my prescription for free. It’s ridiculous that I have to fight with them and phone my doctor at least once a week due them being disorganized and not communicating between each other. I am very happy to be leaving this horrible pharmacy for good.
• RP

  Rickie Posegate

  May 24, 2020
  4.0
  The pharmacist are always helping when you need something thier there for you so thumbs up at London drugs
• WM

  Will Macdonald

  Oct 31, 2017
  1.0
  Phone service at this location is brutal. Consistently busy for hours at a time. get another line for the Pharmacy. People need to make crucial calls to your pharmacy team.... Terrible service everywhere else in the store but pharmacy is the best in Duncan.
• KJ

  Krysta “Bluwu” J

  Feb 6, 2017
  1.0
  I visited the pharmacy the other night, looking for an over-the-counter remedy or suggestions to help stop my dad producing phlegm (caused by his cancer.). It annoys him greatly and he asked me to help. I did so, and one of the pharmacists seemed to keep trying to sell me something for dry mouth. I told him what it was for, and he said, "Oh, he must be coming close." Without taking the implication, I asked, "Close to what?" he goes, "Dying." The response shocked me. I can't remember what happened, but I think I was polite, and just left. I told him it was okay, when really, it wasn't.

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