Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
The location received positive feedback for cleanliness, with many noting it as one of the cleanest McDonald's they have visited.
Staff Attitude
Staff interactions varied widely, with some customers praising friendly service while others reported unprofessional behavior.
24/7 Availability
Multiple complaints about the location not being open 24 hours as advertised, leading to customer frustration.
WT
Wilson Tyler
3 days ago
5.0
Wow great staff....made a mistake at the kiosk after it bugged out and ordered twice accidentally. After both meals were made the manager was verry understanding and refunded me no questions asked. Thank you!
DD
Dorinda
Nov 3, 2025
5.0
I ordered food here today it was good and quick
KF
Kami F
Oct 28, 2025
1.0
In top of the mediocre food and constant mistakes, it's the only '24/7' option in town. The app let me place an order just for both pick up lanes to be blocked off when arriving(and it wasn't even close to breakfast hours).
This is not the first time it's happened, from 12-3:30am. Not sure why the Duncan store has to lie. If you're short staffed, just change to a daytime only location and stop wasting customer time. It's been like this for nearly 2 years. Hot mess.
JW
jaxon woodward
Oct 19, 2025
1.0
20
F ing
Mins
For
2 cheese bugas
SG
Some Guy
Oct 3, 2025
1.0
I have travelled far and wide…. I have been to McDonald’s restaurants across the globe. I have been to hundreds of McDonald’s. This one wins the award for “worst McDonald’s franchise in the world”