McDonald's

Reviews

• JP

  JAVIERA IGNACIA ALFARO PEAKE

  1 day ago
  1.0
  Terrible atencion del gerente de hoy 09/01 en la noche, se equivocaron en mi pedido me dieron 4 hamburguesas iguales siendo que dos eran diferentes, cuando fui a cambiar 1 el gerente se molesto y fue a mi mesa a corroborar que era cierto por supuesto ya se las habian comido porque se demoro como 10 minutos en ayudarme y mas encima me la llevo de mala forma, enojado y mal armada? Enojado porque ellos se equivocaron, terrible
• RN

  Raymond Ng

  Dec 31, 2025
  1.0
  Worst manager experience. I witnessed a customer tried to raise a minor food quality issue and reasonably asked to speak with the manager. The manager, Shannon, refused to come out and instead made the cashier run back and forth relaying messages. Meanwhile, she was visibly chatting with another employee in the back and didn’t appear busy. This was poor leadership and unfair to both the customer and the cashier. Easily the worst manager behavior I’ve seen at a McDonald’s.
• GT

  Gavin Thornton

  Dec 20, 2025
  1.0
  Third time in three weeks here as my kid wants the happy meal toys and again disappointed with a pack of paper cards when today it is displayed to be a Grinch soft tree decoration.
• AL

  Agnes Lee

  Dec 19, 2025
  1.0
  Every time missing ingredients like pickles, bacons or something else; I had to go back and claim and got the right one. So many mistakes. Don’t want to go there any more
• PL

  Pat Lyn

  Dec 6, 2025
  1.0
  If Google had zero star, I would give them zero star. I just placed a drive through order for 2 large diet Cokes (1 without ice) and a McFlurry at McDonald's on Runnel Drive, Coquitlam. Since it's just a simple 3 item order, I would think that there would not be any mistake and I put my order aside and drove home. After I got home, I found that they gave 1 large diet coke and 1 medium coke (not a diet coke) both with ice and a McFlurry. I tried to phone the store a few times. What I got is a "please leave your messag.....BUT THIS MESSAGE BOX IS FULL". I phoned a few more times, no one answered and only heard that damn and irresponsible message. Hey, Coquitlam McDonald's on Runnel Drive this is not the first time you got the order wrong, there were a few times I got my kid's meal order without the milk in my order. I would like to advise the management to look into this matter and have their service improved. They don't even care. Do you think the customer would drive a long way to go back to the store to just exchange the items. Very disappointed. No wonder why you have 3 stars.

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