McDonald's

3.4
1625 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
531 Clarke Road, COQUITLAM, BC
V3J 3X4, Canada

Hours

Reviews

3.4
1,625 reviews
5 stars
515
4 stars
373
3 stars
280
2 stars
137
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, missing ingredients, and unsanitary conditions.

Staff Performance

Staff performance was inconsistent, with some customers praising friendly employees while others noted unresponsive or rude behavior.

Cleanliness

While some customers appreciated the cleanliness of the renovated location, others reported unsanitary conditions and a messy dining area.

Renovation Impact

The recent renovations received mixed reviews; some customers liked the new look, while others felt service and efficiency declined post-renovation.
  • LM
    Lexi Matheson
    5 days ago
    1.0
    I ordered an egg blt, and they gave it to me with NO EGG. Not to mention they burnt the bagel, super happy I waited in a stall for this.
  • GW
    Gordon Wilkes
    Nov 14, 2025
    2.0
    Can't get the order right... Ordered some food and drinks and paid in drive thru... Pulled up to window... Was told to pull into the parking lot... Then drive thru attendant comes up to my car with most of the food, but not all of it. And she didn't bring the drinks I ordered either... I wasn't in the mood to haggle on a Friday night at 630pm when it's raining... But I was charged for all the items after I looked at the receipt 🧾 when I pulled away... I'm not going to blame language barriers on this... I'm just going to chalk it up to half-,hearted, sloppy service.
  • YW
    yannick Wilson
    Nov 11, 2025
    3.0
    Add more pickles cause damn 1 piece for a whole burger is crazy, franchise owners and managers need some old school lessons
  • JP
    Jake plane
    Oct 10, 2025
    1.0
    We are redoing our kitchen so we've been coming into McDonald's the last 5 days in a row for snacks. Every single day they have messed up the meal forgotten parts of the meal forgot toppings forgot to put the chicken inside the wrap for us we ordered Five Burgers we got three. And that's not even mentioning the wait times. Absolutely ridiculous, oh and the two people in front of me one of those nights in line had both meals missing and I guess toppings and all this different stuff missing.
  • NN
    Nathan
    Oct 7, 2025
    3.0
    This location is very mediocre, and I would personally avoid it and go to another location nearby. They are CONSISTENT in ruining coffee orders. Every time I order a coffee or iced coffee, they short the amount of cream and sugar inside. I’m not sure if this is a tactic to save money or they are just lazy. A medium double double isn’t that hard to make, so it kinda sucks when it’s tasting like coffee with only one cream inside. If you ever order a meal here, don’t get coffee as your drink. Thank me later. The staff here are pretty hit or miss, I’ve seen really nice people employees here while other times I’ve experienced employees who won’t even acknowledge you in the drive thru. I’m not sure why this is common among a lot of employees at McDonald’s, because it’s honestly rewarding to be nice to people. But unfortunately not for most people nowadays.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

During what hours is delivery available from McDonald's at Clarke Road?

Delivery is available daily from 6:00 AM until 11:59 PM.