Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, missing ingredients, and unsanitary conditions.
Staff Performance
Staff performance was inconsistent, with some customers praising friendly employees while others noted unresponsive or rude behavior.
Cleanliness
While some customers appreciated the cleanliness of the renovated location, others reported unsanitary conditions and a messy dining area.
Renovation Impact
The recent renovations received mixed reviews; some customers liked the new look, while others felt service and efficiency declined post-renovation.
LM
Lexi Matheson
5 days ago
1.0
I ordered an egg blt, and they gave it to me with NO EGG. Not to mention they burnt the bagel, super happy I waited in a stall for this.
GW
Gordon Wilkes
Nov 14, 2025
2.0
Can't get the order right... Ordered some food and drinks and paid in drive thru... Pulled up to window... Was told to pull into the parking lot... Then drive thru attendant comes up to my car with most of the food, but not all of it. And she didn't bring the drinks I ordered either... I wasn't in the mood to haggle on a Friday night at 630pm when it's raining... But I was charged for all the items after I looked at the receipt 🧾 when I pulled away... I'm not going to blame language barriers on this... I'm just going to chalk it up to half-,hearted, sloppy service.
YW
yannick Wilson
Nov 11, 2025
3.0
Add more pickles cause damn 1 piece for a whole burger is crazy, franchise owners and managers need some old school lessons
JP
Jake plane
Oct 10, 2025
1.0
We are redoing our kitchen so we've been coming into McDonald's the last 5 days in a row for snacks. Every single day they have messed up the meal forgotten parts of the meal forgot toppings forgot to put the chicken inside the wrap for us we ordered Five Burgers we got three. And that's not even mentioning the wait times. Absolutely ridiculous, oh and the two people in front of me one of those nights in line had both meals missing and I guess toppings and all this different stuff missing.
NN
Nathan
Oct 7, 2025
3.0
This location is very mediocre, and I would personally avoid it and go to another location nearby.
They are CONSISTENT in ruining coffee orders. Every time I order a coffee or iced coffee, they short the amount of cream and sugar inside. I’m not sure if this is a tactic to save money or they are just lazy. A medium double double isn’t that hard to make, so it kinda sucks when it’s tasting like coffee with only one cream inside. If you ever order a meal here, don’t get coffee as your drink. Thank me later.
The staff here are pretty hit or miss, I’ve seen really nice people employees here while other times I’ve experienced employees who won’t even acknowledge you in the drive thru. I’m not sure why this is common among a lot of employees at McDonald’s, because it’s honestly rewarding to be nice to people. But unfortunately not for most people nowadays.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
During what hours is delivery available from McDonald's at Clarke Road?
Delivery is available daily from 6:00 AM until 11:59 PM.
Is the drive-through service available 24/7 at this location?
Yes, the drive-through is open 24 hours every day.
What meals can I order at this McDonald's?
You can order breakfast, lunch, and dinner here.
What payment methods does McDonald's Clarke Road accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer in-store pickup and delivery services?
Yes, in-store pickup and delivery are available at this location.
Can customers pay with debit cards at this McDonald's?
Yes, debit card payments are accepted; cash-only is not required.
What is the attire for dining at this McDonald's?
The attire is casual.
Which nearby transportation option can help me get to McDonald's on Clarke Road?
Burquitlam station, a nearby train station, can help you access this McDonald's easily.
Are there nearby restaurants where I could try different cuisines after visiting McDonald's?
Yes, nearby options include Fuji Sushi Restaurant for sushi, Papa's Shish Kabab for Persian cuisine, and Pho Super Bowl for Vietnamese dishes.
Where can I find nearby amenities or shops when visiting McDonald's on Clarke Road?
Nearby amenities include Lordco Auto Parts for automotive needs, Safeway Liquor Burquitlam for beverages, and Shoppers Drug Mart for pharmacy and gifts.