At London Drugs, pharmacy is the heart of our business.
Our pharmacies provide a patient first environment offering a variety of personalized services as a partner in your healthcare needs. Our services include free medication reviews with one of our pharmacists, as well as blister packaging to assist with administering daily medication. We can also coordinate transferring your prescriptions to any London Drugs most convenient to you.
Our pharmacies also offer a variety of specialty medication and health counselling with a pharmacists trained in specific health concerns such as diabetes, healthy heart support, smoking cessation, fertility health and much more. We offer vaccine and immunization clinics including helping you prepare for your exotic travel plans with advice on medications, vaccinations, and health supplies you may need for your trip.
Make the most of your health and wellness with London Drugs.
John K. and his team at London Drugs pharmacy are always friendly, helpful, and efficient. Highly recommend!
MD
Mihiro D
Jan 15, 2022
1.0
This pharmacy should be your last resort. Delays in getting your prescription are inexcusable. The line-up on any given day or time is very long to obtain your prescription, thanks [largely] to the elderly (should retire) male pharmacist that spends an exceptionally long time with customers. Perhaps he uses his job as a social "escape" but he just keeps on rambling on and on, speaking in a Bonnie Henry like-manner. I think he's slow as molasses. Hearing hims speak is like someone is scratching their nails on a chalkboard. Additionally, it seems he's forgetful in my experience.
The pharmacy support staff at the cashier level seemed to be either incredibly stressed and rushed, or they simply are like bots and don't really listen to you after they spoke their scripted lines.
When [other] senior pharmacists are available, things do run a [bit] more efficiently and smoothly. However, the entire pharmacy in my opinion needs a staff "makeover" and physical barriers in place to keep customers in the pharmacy 2 metres apart (at all times). This is not the case now.
As far as the store itself goes, I agree, Customer Service was top=notch. Now, it's hard to find someone should you have a question or look for an item.
Perhaps this is a reflection of young people today working in this industry. I now try to fill my RXs at Save On Foods. When Edward was manager, things were extremely efficient. However, he has moved-on and Cindy is the new manager. I miss Edward.
TLTR: pay close attention to the negative reviews/comments. Ignore the positive ones.
EF
Emma Fisher
Sep 25, 2019
5.0
Have had nothing but great experiences at this location in the cosmetics department, pharmacy, customer service, etc. Great selection, friendly, helpful and attentive staff. I am surprised people are so harsh in their reviews of the pharmacy - they are always busy and clearly doing the best they can. I've had nothing but great service!
AN
adam nesto
Apr 18, 2019
1.0
Went to the pharmacy on my lunch hour. They said 45 min. I said ok. Came back after 50 and they said another 15. To 20 minutes. No respect for my time. Had to return the next day to pickup my script.
Frequently Asked Questions About Pharmacy Department of London Drugs
What are the operating hours of the Pharmacy Department of London Drugs?
The pharmacy is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays. On holidays like November 11, it operates from 10:00 AM to 8:00 PM.
Where is the Pharmacy Department of London Drugs located?
It is located at 7280 Market Crossing, Burnaby, BC, V5J 0A2, Canada.
What pharmacy services does London Drugs offer at this location?
Services include free medication reviews, blister packaging to assist with medication administration, prescription transfers, specialty medication counseling (diabetes, heart health, smoking cessation, fertility), and vaccine/immunization clinics including travel health advice.
Can I get travel vaccinations and health advice at this pharmacy?
Yes, the pharmacy offers vaccine and immunization clinics, including preparation and advice for exotic travel plans.
How can I contact the Pharmacy Department of London Drugs?
You can reach them by phone at +1 604-412-4171 or email at ldonline@londondrugs.com.
Does the pharmacy coordinate prescription transfers?
Yes, they can coordinate transferring your prescriptions to any London Drugs location that is most convenient for you.
Are there other London Drugs stores near this pharmacy?
Yes, there are multiple London Drugs stores nearby including one that also offers pharmacy, retail, and appliance services, making it easy to access various products and services in the area.
Is there an ATM near the pharmacy for convenient banking?
Yes, there is an RBC Royal Bank ATM nearby, which can be useful for quick cash withdrawal or banking needs when visiting the pharmacy.
What nearby shopping options are available alongside the pharmacy?
Nearby shopping includes stores like Reitmans and Thyme Maternity for clothing, Mark's for men's apparel, and Market Crossing shopping center for a variety of retail needs.
Are there places to eat or get refreshments near the Pharmacy Department of London Drugs?
Yes, Marble Slab Creamery and Tim Hortons are close by for ice cream, coffee, and quick meals to enjoy before or after your pharmacy visit.