Pharmacy Department of London Drugs

2.5
19 reviews

About

Drug Store
At London Drugs, pharmacy is the heart of our business. Our pharmacies provide a patient first environment offering a variety of personalized services as a partner in your healthcare needs. Our services include free medication reviews with one of our pharmacists, as well as blister packaging to assist with administering daily medication. We can also coordinate transferring your prescriptions to any London Drugs most convenient to you. Our pharmacies also offer a variety of specialty medication and health counselling with a pharmacists trained in specific health concerns such as diabetes, healthy heart support, smoking cessation, fertility health and much more. We offer vaccine and immunization clinics including helping you prepare for your exotic travel plans with advice on medications, vaccinations, and health supplies you may need for your trip. Make the most of your health and wellness with London Drugs.

Location

Pharmacy Department of London Drugs
7280 Market Crossing, Burnaby, BC
V5J 0A2, Canada

Hours

Reviews

2.5
19 reviews
5 stars
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1
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1
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1 star
11
  • HH
    Henry Huang
    Jul 3, 2025
    5.0
    John K. and his team at London Drugs pharmacy are always friendly, helpful, and efficient. Highly recommend!
  • MD
    Mihiro D
    Jan 15, 2022
    1.0
    This pharmacy should be your last resort. Delays in getting your prescription are inexcusable. The line-up on any given day or time is very long to obtain your prescription, thanks [largely] to the elderly (should retire) male pharmacist that spends an exceptionally long time with customers. Perhaps he uses his job as a social "escape" but he just keeps on rambling on and on, speaking in a Bonnie Henry like-manner. I think he's slow as molasses. Hearing hims speak is like someone is scratching their nails on a chalkboard. Additionally, it seems he's forgetful in my experience. The pharmacy support staff at the cashier level seemed to be either incredibly stressed and rushed, or they simply are like bots and don't really listen to you after they spoke their scripted lines. When [other] senior pharmacists are available, things do run a [bit] more efficiently and smoothly. However, the entire pharmacy in my opinion needs a staff "makeover" and physical barriers in place to keep customers in the pharmacy 2 metres apart (at all times). This is not the case now. As far as the store itself goes, I agree, Customer Service was top=notch. Now, it's hard to find someone should you have a question or look for an item. Perhaps this is a reflection of young people today working in this industry. I now try to fill my RXs at Save On Foods. When Edward was manager, things were extremely efficient. However, he has moved-on and Cindy is the new manager. I miss Edward. TLTR: pay close attention to the negative reviews/comments. Ignore the positive ones.
  • EF
    Emma Fisher
    Sep 25, 2019
    5.0
    Have had nothing but great experiences at this location in the cosmetics department, pharmacy, customer service, etc. Great selection, friendly, helpful and attentive staff. I am surprised people are so harsh in their reviews of the pharmacy - they are always busy and clearly doing the best they can. I've had nothing but great service!
  • AN
    adam nesto
    Apr 18, 2019
    1.0
    Went to the pharmacy on my lunch hour. They said 45 min. I said ok. Came back after 50 and they said another 15. To 20 minutes. No respect for my time. Had to return the next day to pickup my script.
  • ML
    Mike Lai
    Mar 28, 2017
    5.0
    方便的藥局

Frequently Asked Questions About Pharmacy Department of London Drugs

What are the operating hours of the Pharmacy Department of London Drugs?

The pharmacy is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays. On holidays like November 11, it operates from 10:00 AM to 8:00 PM.

Where is the Pharmacy Department of London Drugs located?

It is located at 7280 Market Crossing, Burnaby, BC, V5J 0A2, Canada.