McDonald's

3.7
3011 reviews
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Business Details

I 40 E at N Grand Canyon Blvd, Williams, AZ
86046, United States
(928) 635-9100
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
I 40 E at N Grand Canyon Blvd, Williams, AZ
86046, United States

Hours

Reviews

3.7
3,011 reviews
5 stars
1,207
4 stars
700
3 stars
529
2 stars
227
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted dirty dining areas and restrooms, with some customers expressing concern over food safety.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh items while others complained about cold, stale, or poorly prepared food.

Pricing Concerns

Several customers felt that prices were too high for the quality of food and service received.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly and helpful staff members who provided good service.
  • CM
    colby the lego man
    Jan 4, 2026
    1.0
    Pull up 2 minutes before ten all doors are locked before there support to be locked then there are people inside ordering food but won't let me in. Try to do it thru drive thru ND it's against the rules horrible service and not nice people just drove 800 miles and wanted a quick bite to eat and can't even do that horrible place
  • W3
    Williams 2 Williams 3
    Jan 1, 2026
    1.0
    Every single time they forget items or they will put over amounts of sauces on the side of the bun or serve you rubbery fries with no salt. The worst thing about this McDonald's is that they have an attitude problem! They never say thank you they never smile. They're not trained correctly because if you serve food with a smile it tastes better and they come back. This is the worst McDonald's I've ever seen in my life and I live in this town.
  • HZ
    Hengrui Zhu
    Dec 31, 2025
    1.0
    Worst McDonald I’ve ever been to. They missed my mobile drive through order, and we waited for half an hour. Only received the order after we asked the staff. Then we found out they missed a burger… never had this happened at a McDonald…
  • HY
    Hannah Yin
    Dec 30, 2025
    5.0
    Love the “double checked” sticker on their fries. I always ask for no salt on fries and lots of stores ignored it, but I feel heard here. Plus very easy to park and get out.
  • KS
    K Sidhu
    Dec 23, 2025
    1.0
    Absolutely rubbish and really slow service. Despite asking twice, the girl behind the counter refused to sort our order. Took half an hour to get a big Mac meal and a cup of tea. The stuff in the back spent most of their time shouting shut up at each other rather than actually sorting out the orders. Don't bother stopping here if you're in a hurry.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Williams, AZ?

McDonald's in Williams, AZ is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-through service available?

The drive-through at McDonald's operates daily from 6:00 AM to 11:00 PM.