Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,962 reviews
5 stars
616
4 stars
370
3 stars
317
2 stars
205
1 star
454
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported receiving cold, stale, or improperly cooked food, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, as well as unkempt restrooms.
Pricing Issues
Customers expressed frustration over high prices and additional charges for condiments, feeling that the value for money was lacking.
Long Wait Times
Multiple reviews noted excessively long wait times for food orders, both in the drive-thru and inside the restaurant.
- HIHeather IvyNov 17, 20255.0Very clean. The food was fresh. Service was great. This has to be one of the best McDonald’s I’ve ever been to.
- KGKathy GrafNov 10, 20254.0We purchased a Bagel, Sausage, Egg, and Cheese as one of our sandwiches. The bagel was quite hard and not good, we could not finish it. The hashbrowns were nice and hot, however, which was nice. I also got a Sausage, Egg, and Cheese McMuffin which was tasty and fresh.
- JJJesusOct 27, 20251.0They “ran out” of monopoly tags. Didn’t give me any, and the next order that came out had them. Garbage service, garbage food, garbage experience. This place has always been garbage don’t eat here
- CDChristine DeBoyOct 23, 20251.0Walked in and there were 3 employees behind the counter. As I ordered from the self service machine, another customer walked to the counter to order, the employee directed her to the self service machine. The employees behind the counter were talking using foul language. I also noticed multiple tables with ready and number placards left in them. The counter with the drink machine was disgusting, sticky soda and straw wrappings left on the counter. The employees made the customers feel like they were inconveniencing them by being in the establishment and wanting to purchase food. I am surprised management wasn't concerned about the cleanliness of the place or the customer service skills!
- CBChuck BolokoOct 19, 20251.0This place is way over priced for a ff restaurant and poorly managed. If it wasn't for the location it would be closed. If you do a McDonald's survey you get a number that turns your receipt into a coupon. I've done a few. If I have had great or horrible service especially. I had 1 for a Big Mac, they refused to take it. I bought a small fries so I would have a receipt from here . I'll do the survey that way i hope corporate has more of a chance to see it. They lost me and my guest's today and in the future. I see management answer. What can't they figure out from my review? They would accept a corporate coupon??
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Willcox, AZ?
McDonald's in Willcox operates 24 hours a day, 7 days a week for dine-in and drive-thru services.
When is McDonald's delivery service available?
Delivery service is available daily from 5:00 AM to 9:30 PM.
Does McDonald's Willcox location offer drive-thru service?
Yes, the McDonald's location offers a drive-thru that is open 24/7.
Can I order McDonald's online or via an app?
Yes, you can order through the McDonald's App available on iOS and Android or via their online delivery link.
What payment options are accepted at McDonald's Willcox?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Willcox offer contactless or curbside pickup services?
Yes, curbside pickup service is available at this location.
What are some nearby places I can visit before or after my meal at McDonald's?
You can visit the Marty Robbins Museum, a local history museum, or the LibertyX Bitcoin ATM nearby.
Are there other dining options close to McDonald's in Willcox?
Yes, nearby options include Plaza Mexican American Food, Taco Bell, Los Bertos Mexican Food, Salsa Fiesta, and Champs Chicken.
What hotels are near McDonald's in Willcox for visitors needing accommodation?
Nearby hotels include SureStay Plus Hotel by Best Western Willcox, Motel 6 Willcox, Studio 6 Suites, Rodeway Inn, Travelodge-Willcox, and Days Inn by Wyndham Willcox.
Is WiFi available at McDonald's in Willcox?
Yes, McDonald's in Willcox offers WiFi service to customers.