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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 13828 W Waddell Rd, Surprise, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (623) 476-1810. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,449 reviews
5 stars
882
4 stars
332
3 stars
117
2 stars
38
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude management and poor service experiences, particularly in the deli and self-checkout areas.
Cleanliness
The store is frequently noted for its cleanliness and well-organized layout, contributing to a pleasant shopping experience.
Product Quality
Customers reported issues with expired or spoiled products, particularly in the meat department, leading to dissatisfaction with product quality.
Digital Coupons
The app and digital coupon system received mixed reviews, with many customers finding it confusing and frustrating, leading to overcharges and dissatisfaction.
Checkout Experience
There were complaints about long wait times at checkout, particularly during peak hours, and a preference for more live cashiers over self-checkout options.
- JMJake MikaJan 4, 20261.0Worst experience ever. 3 yrs going there and was not Happy with the prices but this weekend sealed the deal their manager was horrible. Going to shop at Fry's and cancel my Safeway membership and delete the app
- CRCHRISTOPHER RAPERJan 3, 20265.0Cool Coffee plates
- JHJonathan HernandezJan 2, 20265.0Shout out to Caden at self checkout! He's very helpful and polite. Nice kid!
- AAAli “Eli” AhmedDec 30, 20254.0Very calm and quiet
- RLRebecca LopezDec 14, 20255.0Quality food sold here. Employees are kind and helpful.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 13828 W Waddell Rd, Surprise, AZ has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 13828 W Waddell Rd, Surprise, AZ hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT payments?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
Is an appointment required for COVID-19 vaccination at Safeway?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling information is available on their website www.safeway.com/covid-19.
What are Safeway's store hours?
Safeway is open every day from 6:00 AM to 10:00 PM. Special holiday hours may vary, such as closing at 6:00 PM on November 27, 2025 and closed on December 25, 2025.
Does the Safeway at 13828 W Waddell Rd have a pharmacy?
Yes, this Safeway location has a pharmacy for immunizations and prescription refills.
What payment methods are accepted at Safeway?
Safeway accepts various payment options including American Express, Apple Pay, Cash, Mastercard, Visa, Discover, and many others.
What pickup and delivery services does Safeway offer?
Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
Are there nearby places where I can get coffee before shopping at Safeway?
Yes, Starbucks is located near Safeway, where you can grab a hot cup of coffee before or after shopping.
Where can I access financial services near Safeway?
Nearby financial services include Coinme for currency exchange and U.S. Bank for banking needs, conveniently located close to Safeway.
Are there dining options near Safeway if I want to eat before or after shopping?
Yes, Rosati’s Pizza is a nearby restaurant offering pizza and other foods, a great option for a meal around your Safeway visit.
What in-store services can I find at Safeway besides groceries?
Safeway offers a variety of services including a bakery with custom cakes, a deli with party trays, Safeway Fuel Station, Starbucks café, Western Union, Coinstar, rug doctor rentals, and more.