Pei Wei Asian Kitchen

3.6
767 reviews
Get DirectionsCallWebsite

Business Details

14155 W Bell Rd., Surprise, AZ
85374, United States
(623) 546-6868
https://www.peiwei.com/arizona/195-surprise
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Surprise, located at 14155 W Bell Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.

Location

Pei Wei Asian Kitchen
14155 W Bell Rd., Surprise, AZ
85374, United States

Hours

Reviews

3.6
767 reviews
5 stars
365
4 stars
119
3 stars
61
2 stars
68
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members like Ace, Kristy, and Jose, highlighting their helpfulness and positive attitudes.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with soggy or poorly prepared dishes, leading to disappointment.

Cleanliness

Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.

Customer Experience

Customers expressed frustration with long wait times and poor management during busy periods, impacting their overall experience.

Consistency

There were mentions of inconsistent food quality and service across visits, with some customers feeling that the restaurant had declined over time.
  • RR
    Ricky Rosas
    Nov 10, 2025
    1.0
    Was on the phone for 30 mins, decided to take the 20 min drive to find the restaurant not busy at all. Told the girl up front how long we were on hold and she could careless.
  • VM
    Vania Masch
    Nov 5, 2025
    5.0
    The crew was courteous, patient and kind with my family; especially my young children! We felt so welcome, respected and it made my day!
  • WL
    Weston “Lowkeyxd”
    Nov 4, 2025
    5.0
    Huge kudos to the team today, ordering was super easy and she was so kind. Kitchen staff was great too, the energy was fantastic and food came out quick! First time customer today and I'll be back!
  • TP
    Tony Parma
    Oct 20, 2025
    5.0
    Nice experience with Ace. She was kind and extremely helpful in helping my mother decide on what to order. Serving us with a smile is always nice to see. Food was great! I will tip my hat off to the cook. We’re definitely coming back for the good food and the exceptional service from Ace👍
  • CP
    Cheryl Plunkett
    Oct 18, 2025
    5.0
    Kristy took our order, she was very friendly, kind, helpful, and amazing. She was running around taking care of everyone the same way. My favorite original shrimp was not on the menu, but she said they could still make it for me.😊 The food was awesome! Cook was friendly too. Kristy is definitely a 5 star employee.
Read more reviews on Google

Frequently Asked Questions About Pei Wei Asian Kitchen

What type of cuisine does Pei Wei Asian Kitchen in Surprise offer?

Pei Wei Asian Kitchen offers Asian cuisine inspired by ancient cooking traditions, including wok-fired classics from China and street market dishes from Thailand, with freshly made to order flavorful dishes.

Where is Pei Wei Asian Kitchen located in Surprise, AZ?

Pei Wei Asian Kitchen is located at 14155 W Bell Rd., Suite 113, Surprise, AZ 85374, United States.