McDonald's

2.9
111 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
Come visit us at 13180 W Bell Rd in Surprise. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

McDonald's
13180 W Bell Rd, Surprise, AZ
85378, United States

Hours

Reviews

2.9
111 reviews
5 stars
40
4 stars
8
3 stars
12
2 stars
4
1 star
47
  • CB
    Cameo Barba
    Nov 16, 2025
    1.0
    Dined in took a long time to get the food which I get then she messed up the order and never gave the replacement 20 mins later I had to ask for it and it was sitting there. Worst customer service
  • FB
    Fred Brown
    Nov 7, 2025
    1.0
    Close them all!!!! Hard biscuits served for breakfast.I think those biscuits were sitting there for at least a couple three hours.I don't like eating rocks.
  • CD
    Christina Delgado
    Nov 4, 2025
    1.0
    Very upset with this restaurant I ordered two happy meals nuggets to be exact and a five dollar bage all my food was nasty nuggets were hard sandwich had lettuce which I asked for no lettuce fries were stale I paid $14.77 I’ve called like 15 times no answer
  • AG
    Ashley Graves
    Oct 27, 2025
    3.0
    I stop at this McDonald’s every day after dropping my daughter at school and normally pay in exact cash for the same meal so I know my total down to the penny amount. Today for some reason my total ended up being two dollars more than normal with no explanation. If you’re gonna raise prices, at least say you’re raising the prices but if no one can tell me why my total is two dollars more - then it shouldn’t be. If menu prices have gone up your employees should be aware & your customers shouldn’t have to be surprised. My sausage cheese biscuit meal is $5.65 every day today it was $7.65. I would still love to know why or I would honestly like my two dollars back.
  • SW
    Sallie Watson
    Oct 26, 2025
    1.0
    When we went through the drive-through, they were very slow. Had us pull all the way to the third window and still forgot some of our food a (large fry )I wonder what they do when they’re actually busy and then you try to call when they say they close at 12 and no one answers the phone. This is Absolutely pathetic when you’re actually still serving customers, you should answer your phone. What is the point of even having one? And when the girl handed our food, we were trying to check it out the window and she opened the window and was like did you need anything else? Very rude.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 13180 W Bell Rd, Surprise AZ?

McDonald's at 13180 W Bell Rd in Surprise is open daily from 5:00 AM to 11:00 PM for dine-in service.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.