Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.7
383 reviews
5 stars
123
4 stars
27
3 stars
29
2 stars
26
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with many experiencing delays of over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
While some employees received praise for their friendliness, many reviews pointed to a lack of attentiveness and poor customer service overall.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and food handling practices.
Management Issues
Many reviews indicated a lack of effective management, leading to disorganization and poor service experiences.
- BGBreanna Gricol1 day ago1.0Been here several times and thought it would get better the longer it was open but no ended up trying to get food from their tonight and ended up with a rock hard Big Mac that I couldn’t even eat and had to throw away which wasted money. I will change to use a different location or none at all due to the repeated food and service being low quality and gross. Not to mention the soda machine didn’t work and neither did the sweet tea. Lemonade was sour. Clear waste of $34.00
- ECeileen castroDec 28, 20251.0Employees very inattentive and don't pay attention to what they are actually doing or packing, gave us sandwiches no no top buns, a coffee that was filled not even and inch and smoothie that they couldn't fill to the top. They forgot our fries at first and when we went in to ask for them they took 10 minutes to get the small fry out and only gave us one
- ATAubrey TDec 26, 20251.0I ordered a quarter pounder with cheese and waited over 25 minutes for my food only to get it and my burger looked raw on the inside absolutely disgusting and I don’t really do reviews but this completely turned my stomach and the refused to give a refund and wanted to give me a free burger but why would I want another burger from you if you couldn’t even cook the first one I wouldn’t recommend this location to anyone the one on Waddell is way better with faster service.🤢😒
- BLBill LemieuxDec 26, 20255.0Josolin at the order desk was very polite, smiles , while waiting for my food she was cleaning tables very well. Thanks for hiring a new employee to the crew
- BWB. WattsDec 24, 20251.0Made a mobile order during their “holiday” hours and before they were supposed to close for the day. When I arrived, all of the lights were on for the store, but there was nobody there. They closed up before their holiday hours. Several people were in the drive-thru trying to order as well.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 17180 W Peoria Ave, Surprise, AZ?
McDonald's is open daily from 4:30 AM to 11:00 PM.
During which hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:45 PM, and Friday and Saturday from 4:00 AM to 12:45 AM.
How can I place an order online for delivery or pickup from this McDonald's?
You can order online via McDonald's delivery URL or their mobile app available on Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer free Wi-Fi and mobile ordering?
Yes, free Wi-Fi and mobile ordering through their app are available services.
Is this McDonald's wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's at 17180 W Peoria Ave?
Nearby places include ZENSHI Handcrafted Sushi, ApexNetwork Physical Therapy, and Pizza Hut, offering diverse dining and health services options.
Are there any fitness centers close to this McDonald's location for post-meal workouts?
Yes, F45 Training Surprise AZ and Club Pilates are nearby spots for fitness and pilates workouts.
Where can I find grocery stores near McDonald's at 17180 W Peoria Ave?
Safeway and Miedema Produce are nearby grocery stores where you can shop for organic and fresh produce.