Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,046 reviews
5 stars
716
4 stars
406
3 stars
329
2 stars
180
1 star
415
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders.
Cleanliness
The dining area was often described as dirty, with unclean tables and unsanitary conditions.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several instances of incorrect orders.
Positive Experiences
Some customers praised friendly staff and good service during specific visits, highlighting a few positive interactions.
- AGAmber Guzman3 days ago1.0Tried to charge me for an extra drink when I was getting a large drink with my meal. I’ve never had this issue any other time. The person was very rude. Left and drove to the one on Litchfield and had no issues placing the order
- AWAndy WahlundDec 28, 20252.0This place needs maintenance. Bathroom super rough, terrified about the food
- SFS&C FryeDec 24, 20251.0After reading the reviews I'll be skipping this location.
- ATAshley TaylorDec 18, 20253.0Sick of every McDonald’s in surprise having different rules and prices. Now all of a sudden at THIS location you can’t get a large drink WITH the McDouble meal you have to ADD an extra drink.. absolutely ridiculous when you already raised the price of the meal a whole $1. I just don’t understand how you can use the same company name but NOTHING be the same except the food. The fries may be shit at Burger King but the burgers are better and the prices and polices are the same at all the locations at least in this area.
- PLParis LenéDec 7, 20255.0I can’t speak for everyone but I can speak for myself and my boyfriend’s experiences with THIS SPECIFIC McDonald’s DO NOT go to the one on Waddell and Litchfield they screw up EVERY TIME!! However, this one I do not understand the bad reviews which is why I must leave a 5 star here. I just came through the drive through @11:40 tonight December 6 the man working seemingly the manager I presume was very nice, fast, and got our food out pretty quickly considering the amount of people going through at that time. He remembered every sauce packet and the food was made very very good. Everytime we go here food is made fresh, fries are perfect, I usually am the one who gets the hamburger only ketchup, large fry and a Sundae with M&M they always put a good amount of M&M and ice cream is always working when i want it even at 11pm i come late due to getting off at 11pm from my own job and im never disappointed! only disappointing thing i see are these reviews!!! 5 stars all the way around keep up the good work!! this comes from a manager at an Arbys!!!
Frequently Asked Questions About McDonald's
What are the general opening hours for this McDonald's location?
This McDonald's location is open Monday through Sunday from 4:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is available daily from 4:00 AM to 1:00 AM, extending to 2:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:30 AM to 11:45 PM, with extended hours until 12:45 AM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
Services offered include curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 15525 W Greenway Rd, Surprise, AZ 85379, United States.
Is there a mobile app for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby attractions or services can I find near this McDonald's?
Nearby you can find Burger King, BoSa Donuts coffee shop, Arizona Federal Credit Union, and Walmart Neighborhood Market for additional shopping and dining options.
How can the nearby Arizona Federal Credit Union help customers visiting McDonald's?
Customers can conveniently handle their banking needs at the nearby Arizona Federal Credit Union before or after dining at McDonald's.
Are there any nearby food or beverage spots to visit alongside McDonald's?
Yes, nearby options include BoSa Donuts for coffee and donuts, Burger King for additional fast food, Dutch Bros Coffee for a cafe experience, and Dairy Queen Treat Center for ice cream and treats.