Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding orders.
Speed of Service
While some customers noted fast service, many others reported long wait times, especially during busy hours.
Food Quality
Feedback on food quality was mixed, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value for money, particularly in comparison to other locations.
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jacob amado
2 days ago
5.0
McDonald’s has become one of the most recognizable brands in the world, and its lasting success is not a coincidence. For decades, people have chosen McDonald’s because it delivers consistency, convenience, affordability, and familiar flavors. While everyone has their personal preferences, there are several reasons why many people consider McDonald’s to be good.
One of the biggest strengths of McDonald’s is its consistency. No matter where you are—whether in the United States, Europe, or Asia—you can order a Big Mac or a McChicken and expect it to taste almost exactly the same. This reliability creates a sense of comfort for customers. People appreciate knowing that their favorite menu item will be prepared the same way every time. This dependable experience is part of what has kept McDonald’s at the top of the fast-food industry for so long.
Another reason McDonald’s is good is its convenience. With thousands of locations around the world
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Augie Linda Barajas
Nov 17, 2025
2.0
They ALWAYS get my order wrong. Or miss things. Always
Let's not talk about when you have to park and go inside for items left, EVERYONE ignores you there goes another 5 minutes, cold fries, that's why we don't go as much anymore!
TD
Tour Our Daydreams
Oct 30, 2025
5.0
Let’s be real — it’s McDonald’s. The food is what you’d expect: decent, quick, and consistent, but nothing to write home about. What did make this visit five stars was the amazing service from Sienna and Simone. They were professional, polite, and incredibly helpful when it came to the Monopoly pieces — something most people probably wouldn’t take the time to explain or assist with. Their kindness and patience really stood out and turned an average fast food stop into a genuinely great experience. Thank you both for making it worth five stars!
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Fulcrum Samurai
Oct 30, 2025
4.0
Despite the staffs were friendly and service was good enough, the price I paid for a breakfast sandwich combo meal alone is surprisingly overpriced than other Mcdonalds branch locations. What a rip off!
OH
Ozzy Hinkle
Oct 19, 2025
5.0
10:52am, I walk in McDonald's and they're a tab busy... I was immediately greeted with my woman a "good goodmorning and welcome", The lady behind the counter asked if I was ready to order. The service was fast, friendly, and also I didn't feel as if I was rushed to make a decision. The lady behind the counter was patient, we took our order and sat down to wait, literally 5 min later, got the order... was hot, ready for us to eat and conversate. Would def come back!
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day, with some slight variations in delivery and drive-thru service hours.
When is the drive-thru open at this McDonald's?
The drive-thru operates 24/7, open from midnight to 11:59 PM every day of the week.
During what hours is delivery service available?
Delivery is available from 5:00 AM to 1:45 AM on most days, with extended delivery hours until 3:59 AM on Wednesday through Saturday.
What types of payment does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store. Additionally, online orders can be placed via the provided quick link or delivery URL.
What is the address and contact number for this McDonald's?
The address is 13933 N Litchfield Rd, Surprise, AZ 85374, USA. The phone number is +1 623-544-9535.
Are there any fitness centers near this McDonald's?
Yes, CrossFit Unwavering and Knockout Fitness are nearby gyms where you can work out before or after your visit.
What other dining options are available close to this McDonald's?
Nearby dining options include Chen Wok (Chinese cuisine), Sonic Drive-In, Nick & Ben's Pizza Company, Subway, Rosati’s Pizza, Quench Taps and Tapas, and Starbucks.
Are there any grocery or fuel stations nearby for convenient stops?
Yes, Safeway supermarket and Safeway Fuel Station are close by, making it easy to combine grocery shopping or refueling with your meal visit.