McDonald's

3.7
2009 reviews
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Business Details

11125 E Riggs Rd, Sun Lakes, AZ
85248, United States
(480) 802-4224
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11125 E Riggs Rd, Sun Lakes, AZ
85248, United States

Hours

Reviews

3.7
2,009 reviews
5 stars
828
4 stars
425
3 stars
326
2 stars
156
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, with many expressing frustration over incorrect orders and long wait times.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect modifications.

Management Issues

Several reviews pointed to poor management and lack of training among staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and inconsistent quality, particularly with breakfast items.

Cleanliness and Atmosphere

The restaurant was noted for its cleanliness, but the overall atmosphere suffered due to staff attitudes and service speed.
  • OG
    Oscar García
    Nov 3, 2025
    2.0
    Pedi dos spice de pollo todo aplastado el pan
  • TL
    Trevor Lashley
    Oct 29, 2025
    1.0
    They clear your order as soon as it’s placed in the app and say it’s done then treat you like crap after standing there for ten mins waiting, also what’s the point of spending extra money to bag max the monopoly game if your going to cheat the customers by giving out mc cafe cups and not using the right wrappers?
  • YZ
    Yesenia Zuniga
    Oct 27, 2025
    1.0
    Awful management, definitely needs an update on customer service.
  • RC
    Rocio Cisneros
    Oct 26, 2025
    3.0
    rude service
  • LP
    Lyle Postle
    Oct 4, 2025
    2.0
    They always get my order wrong. I have to correct them every time. Fries are always either saltless or stale, no in-between. Drive-through service employees are good.
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's in Sun Lakes, AZ?

McDonald's in Sun Lakes, AZ is open from 4:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 4:00 AM to 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available from 4:30 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.