McDonald's

3.5
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 East Main Street, Springerville, AZ
85938, United States

Hours

Reviews

3.5
1,009 reviews
5 stars
330
4 stars
218
3 stars
220
2 stars
81
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised friendly and accommodating service, others reported rude and unprofessional behavior from employees.

Food Quality

Several reviews indicated issues with food quality, including cold and poorly prepared items, while others found the food acceptable for a fast food chain.

Cleanliness

Customers noted cleanliness issues, particularly with dirty tables and bathrooms, although some mentioned that the location was clean overall.

Pricing

Many customers expressed concerns about high prices relative to the quality of food, with some feeling that the value was not worth it.

Order Accuracy

There were multiple complaints about incorrect orders and mistakes, leading to dissatisfaction among customers.
  • CF
    Cody Fifield
    Nov 6, 2025
    1.0
    Absolutely terrible customer service. I will never eat in this place again, and will be telling everyone I know to stay away.
  • TZ
    Tim Zelinski
    Nov 2, 2025
    5.0
    Ordered online and food was ready quickly
  • AB
    A B
    Oct 25, 2025
    1.0
    The employee working at the drive-thru should receive additional training on proper customer communication. I had to leave the line due to the unpleasant attitude I encountered after politely asking the attendant at the speaker to repeat herself, as I was unable to understand her because of her unclear speech.
  • SM
    serenity mcdonald
    Oct 22, 2025
    1.0
    The boss lady was SO hateful and rude. Charged me to two coffees when I said I wanted to use my $.99 coffee deal for my coffee. Very disrespectful. I had placed a mobile order for curbside pickup and waiting too long for it to be ready, so I went inside and what do you know. Its there on the counter. The employees were okay except for the, I assume, manager. I wont be coming here again, I was over charged and overly disappointed. That lady should either find another job or treat others better.
  • RR
    Raquel Reeves
    Sep 30, 2025
    5.0
    Our drive through attendie was super nice ❤️😄

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Springerville, AZ?

McDonald's in Springerville is open daily from 5:00 AM to 11:00 PM.

Until what time is the drive-through service available at this McDonald's location?

The drive-through is open every day from 4:00 AM until midnight (12:00 AM).