McDonald's

3.5
1013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 East Main Street, Springerville, AZ
85938, United States

Hours

Reviews

3.5
1,013 reviews
5 stars
331
4 stars
221
3 stars
220
2 stars
82
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Many customers complained about cold or poorly prepared food, while some noted that the food was acceptable or good.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Pricing

Several customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.

Order Accuracy

There were numerous complaints about incorrect orders and issues with order fulfillment.
  • RH
    Robert Hunter
    6 days ago
    4.0
    The restaurant doesn't look like it had enough employees working there. Its not the cleanest of McDonald's. The food was good but nothing special.
  • JG
    J G
    6 days ago
    2.0
    Visit date – Friday, Jan 2 2026, ~500 PM. Not sure which millionaire owes this McDonalds location, but they need to work on making some service improvements. Went through the drive through – ordered a couple of cheeseburgers with fries and drinks. Pulled up to the window, paid, and was asked to go and park in one of the waiting spots (this is standard protocol 98 % of the time at this location – you only get your order at the window about 2% of the time). The waiting spot they asked me to go to had someone parked in it and waiting already (again this is always the case with this location). We waited 20 minutes and someone came out with the 2 burgers and fries – we waited another 5 minutes or so and then they came out with the two drinks (ended up being Dr Pepper vs Coke – but hey we got at lease what looked like our order after 25 minutes). Not sure what was going on as everyone was waiting at least as long as us. (Have also been to this location when they had NO burgers (??) and another time when their card machine was down and it was cash only).
  • LJ
    Long John
    Dec 15, 2025
    1.0
    This place has gone downhill very fast. I order my food, it comes out in less than 2 mintues. Frys and cheese on the burger were cold. Hot and spicy was room temperature. My soda had little to no carbonation. The place was a disgusting mess, food all over the tables as world as the floors. There was one other customer in the entire store so there's no excuse for this. The staff doesnt greet you, they have this look of defeat as well.
  • MB
    Mario Ballejos
    Dec 5, 2025
    4.0
    Food was good, service was great.
  • DJ
    David Jacks
    Nov 30, 2025
    5.0
    Good meal. Breakfast. Got what we expected.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Springerville, AZ?

McDonald's in Springerville is open daily from 5:00 AM to 11:00 PM.

Until what time is the drive-through service available at this McDonald's location?

The drive-through is open every day from 4:00 AM until midnight (12:00 AM).