Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Several customers experienced rude or unhelpful behavior from staff, particularly from management.
Food Quality
There were complaints about cold or poorly prepared food, with some customers describing it as subpar.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary conditions.
JW
Jeanie Winstrom
Dec 27, 2025
1.0
Ordered online from the app. Arrived and checked in - after a few minutes the app indicated that my food was on the way out. I waited about five more minutes and went inside to see what was happening. The attitude was that I was bothering them by coming inside and not using a kiosk. I noted who I was and that it said my food was ready. She was flustered and frustrated and said that she was working on it. I waited a few more minutes but at this point it had been close to fifteen minutes and I had to leave to get to an appointment. Unfortunately I was charged for this order and there is nothing I can do to get my money back. It looks like they registered the order as ready to keep the stats good - similar to when they have you pull forward.
VL
valeria lopez
Dec 16, 2025
5.0
Muy amables y buen servicio
CR
Charles Reign
Nov 21, 2025
1.0
I ordered a mcflurry only to receive less than half the cup filled. better to go to DQ and get a blizzard.
MM
Maddie
Nov 19, 2025
2.0
Cup filled with ice, for the amount you pay you get almost hardly any drink, smh