McDonald's

Reviews

• DJ

  Daniel Scott Jr.

  Jan 3, 2026
  4.0
  It was good. It was hot and fresh and I messed up my burger though. I wanted to add extra onions and mustard and I got no onions and no mustard so you got to be a little bit better attention sometimes
• DP

  Dalton Perkins

  Dec 28, 2025
  1.0
  The employees here are awful
• MH

  Michelle Hays

  Dec 21, 2025
  1.0
  I think they try and get your order wrong, every, single, time.
• SS

  Smo

  Dec 17, 2025
  2.0
  I placed a mobile order through Mc Donald app for a meal deal 20pc with 2 large Frys. When we went to eat a fry was missing from the bag bummer but not a big deal called the store to get a refund for the Large fry. After explaining to the worker what happened she asked if we were close by to grab it told her no we are already to far away just asked her to refund me for the fry. This is where the issue began her response was we do not refund for mobile deals we will right your name down on a list and next time you come I we will give you a large fry Free. I explained I dont want to be on a list just want a refund for the fry i didnt recieve. Again she refused to refund me. At that point I told her that is not right you didnt give me the item I paid for and I want my money for that item refunded. She explained again that they do not do refunds for mobile bundles. My response was how can your solution be for me to either come back to your restaurant to receive the item you missed that I paid for or require me to eat at your restaurant again on another day to receive the item I paid for. Basically that is not logical why should I the customer have to jump though any hoops to receive an item I paid for. You as the restaurant should make it right since you made the mistake. If you cant refund for mobile items you should make people aware although I dont believe that you cannot refund me. I explained thoes options were not acceptable asked to speak to the store manager, she then informed me she was the manager for the store. I let her know I would be contacting corporate about the situation as I was not satisfied with her response. She than gave me the number to her corporate office and told me the complaint would only come back to her, at that point I informed her I would still be contacting them and it will at least create a record and we finished talking. After contacting the 800 corporate # I looked up myself they honestly didnt seem to care much but did take my compliment. The manager of the store returned my call for the compliment about an hour later and did try to apologize and she offered me a refund. I explained to her I hold no ill will mistakes happen but I should not have to go out of my way to make it right. You should have taken the time to listen to the customer and in my opinion you handled it wrong hince my complaint, but I appreciate the apology and hope next time your focus will be customer first. I hope she treats the next person with more humility and kindness. Ps the frys were hot and nuggets were good no complaints on the food.
• JM

  James Marsh

  Dec 2, 2025
  1.0
  I went through your drive through this morning. I ordered 6 sausage (no cheese) McMuffins and two breakfast tater tots.. I received 6 sausage and EGG McMuffins, no potatoes. I will never be back.

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