Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Numerous reviews mentioned cold, stale, or incorrect food items, leading to dissatisfaction.
Staff Performance
While some customers praised friendly employees, others noted a lack of training and professionalism among staff.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers reporting dirty conditions.
Pricing Concerns
Several reviews highlighted dissatisfaction with rising prices relative to the quality of food and service.
BY
bonnie young
Nov 12, 2025
1.0
They mess up my order all the time and when I went to pick up my pies they were very sarcastic and pretending to be nice and kept repeating themselves that they won't replace the whole order very uncomfortable experience and I wouldn't have drove across town for 2 pies I hope corporate gets into this matter and gets in contact with me. I didn't even enjoy my meal without sauce either and when I brought that up to the manager she has the nerve to say so u want the pies and ur sauce is she serious what would I want buffalo ranch sauce for pies. I have had 1 too many bad experiences at this location and do not recommend this McDonald's drive to lakeside.
ZB
Zerek B
Nov 9, 2025
1.0
Food not good 😐
TR
Travis Rowland
Nov 8, 2025
3.0
Average visit , clean bathrooms .
LB
Layra Olivas bailey
Oct 4, 2025
1.0
They take so long to take the order in drive thru. The coffee's not make it good
GN
Gjori Nykreim
Oct 3, 2025
4.0
The food here is decent in comparison to other McDonalds Locations. However, I am writing this review because I do think the atmosphere could be a bit better. They have signs that say text to apply, which tells me they may be understaffed or at least are looking for more help. Then I see a good employee talk on the phone who sounded like he was calling someone who seemed to be another coworker from another job, I think he mentioned Walmart, and he asked that co worker to ask their boss if he could either come in later or take the night off because McDonald's just asked him to work until 7, which sounds to be not his normal shift. However, instead of being respected by other employees for trying to make his schedule to work when needed, a woman who must have been his manager walks by and snaps angrily "no phones!". I honestly thought she was talking to me for a second and I got confused and a little spooked. However, she was talking to this good employee. The good employee tried to explain that he got permission from someone else to talk on the phone to get the extra work scheduled with his other job, but he couldn't even explain himself after he said that one of his coworkers or maybe another manager gave him permission, she said something that I don't remember exactly, but it seemed pretty clear that she did not believe him at all. It was sad to see because the good employee was trying to do something good, and the woman who I think was the manager was SUPER snappy at him for trying to help the McDonalds team without even being apparently willing to trust him enough to hear him out fully. She did sigh heavily when I saw her next so maybe she was having a stressful day, but I was too chicken to tell her directly about what I saw from the good employee, mostly because I was afraid she would bite my head off too. I don't think anyone should get in trouble here but I just think this is a good lesson for the management here to not jump to conclusions and to trust your team of coworkers. I hope they see this. I don't want to diss on this location of McDonalds but I did feel like something needed to be said, and like I said I wasn't willing to tell it to her face, so I hope she sees it here.