McDonald's

3.1
1971 reviews
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Business Details

20735 E Maya Rd, Queen Creek, AZ
85142, United States
(480) 888-9966
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20735 E Maya Rd, Queen Creek, AZ
85142, United States

Hours

Reviews

3.1
1,971 reviews
5 stars
556
4 stars
363
3 stars
356
2 stars
201
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about stale fries and incorrect orders.

Cleanliness

While some customers noted the restaurant was clean, others reported unsanitary conditions, particularly in the restrooms.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of engagement with customers.

Positive Experiences

A few customers praised specific staff members for their excellent service and noted improvements in food quality during certain visits.
  • CP
    Carol Pagan
    4 days ago
    1.0
    Used the app for curbside pickup. My order is brought out and I'm told the straw is in the bag before she quickly leaves. There was no straw, no BBQ sauce (shows on the receipt), and no napkins.
  • CM
    Christia Mark
    Nov 13, 2025
    1.0
    My #8, bacon egg and cheese bagel is black. It is hard as a rock. You know the line cook saw this crap and still decided to use it. There were to worried about their precious drive thru times to get orders right.
  • DT
    Derek Trogdon
    Nov 10, 2025
    2.0
    Not to be that guy but when they have the girl morning manager and the all girl staff they are rude and slow and mess most of the order up. 2 hot chocolates but we got large heated cups of milk, idk maybe it’s white chocolate, adding a photo cause it sounds so stupid that it sounds fake When the bigger dude is there in morning there’s never any issues
  • TA
    Trish Alexander
    Oct 22, 2025
    1.0
    I dont know why I keep punishing myself by going through the drive through here. I order and pay then they direct me to park in a spot that is already taken to wait 20 minutes for an order that doesn't include everything I ordered. Then I have to get out of my car to go in to get my food anyway. What happened McDonalds?! You used to be able to serve your customers through the drive through. You need to rename it to DRIVE IN and at least show us a movie while we wait for our food! SMH
  • SL
    Sharon Lei
    Oct 16, 2025
    1.0
    This place has the worst service. Drive thru girl at window 2 is very rude. They always miss an item in my order. Always out of a specific soda. Yesterday we ordered delivery, they got the meal size wrong and the order was incomplete. We ordered on the app and we couldn't submit issues on our order, we are supposed to contact door dash cause they delivered. The delivery service was great so it had nothing to do with door dash. It was the restaurant that got the order messed up.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 20735 E Maya Rd, Queen Creek, AZ?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.