Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
382 reviews
5 stars
170
4 stars
83
3 stars
51
2 stars
25
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly and helpful, although some reported instances of rudeness and being overworked.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others complained about cold, bland food and incorrect orders.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported at both the drive-thru and inside the restaurant.
Pricing Concerns
Several customers expressed dissatisfaction with the prices, feeling they were too high for the quality of food received.
Cleanliness Issues
There were complaints about cleanliness, including dirty tables and unsanitary kitchen conditions.
- JDJocelyn DickeyNov 11, 20255.0I drove through today and had a little trouble understanding the app at first, but the workers were incredibly kind and patient in helping me figure it out. I left genuinely impressed, it’s rare to go through a drive-through and be greeted with such friendly smiles and great service!
- CEChrystal EliSep 16, 20255.0Staff is excellent and makes the best blizzards
- EEenvygreenSep 11, 20255.0Great prices! Food is good, I really like the French fries here. Staff seemed to have good attitudes which I appreciate
- JMJeff MartinJul 1, 20253.0Just a gas station stop. Sounded good 5 people sitting 2 workers and one in the office one worked the grill counter and frozen stuffs. He brought it to the table, and said sorry for the wait. The thing is one person was working one sitting on the phone probably fixing mistakes and the price of frozen yogurt or whatever it is, is pennies cup is a nickle, a spoon .03. Mix from 6 Hal bag per serving .02 for the largest serving. And to be charged over$9 for a spoon cup and mini reses cups that were recycled from Pennsylvania,.come on. It just doesn't add up. I am a big no on dairy Queen. The jesture isn't funny. Sorry folks
- DSDrew SanchezJun 29, 20251.0Get my order totally wrong then even short me a chicken strip. Kids don't care.
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 3179 Willow Creek Rd, Prescott?
Dairy Queen is open daily from 11:00 AM to 9:00 PM.
Where is Dairy Queen located in Prescott, AZ?
Dairy Queen is located at 3179 Willow Creek Rd, Prescott, AZ 86301-6680.
What type of food and treats does Dairy Queen specialize in?
Dairy Queen specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and soft-serve ice cream cones.
Does this Dairy Queen location offer drive-thru service?
Yes, Dairy Queen at this location offers drive-thru service for convenient ordering.
Is the Dairy Queen family and kid-friendly?
Yes, this Dairy Queen welcomes families and is good for kids.
Can I order food online from this Dairy Queen?
Yes, you can place orders online for pickup through their website.
Does Dairy Queen provide public restrooms?
Yes, restrooms are available at this Dairy Queen location.
What nearby gas stations are close to Dairy Queen at Willow Creek Rd?
Nearby gas stations include 76 and Good 2 Go Stores, which are convenient for refueling if you're visiting Dairy Queen.
Are there any nearby parks where I can take my dog before or after visiting Dairy Queen?
Yes, Willow Creek Dog Park is nearby, offering a great spot to enjoy some outdoor time with your pet during your visit.
What local shops and services are near Dairy Queen that I might want to visit?
Nearby you can find CVS Pharmacy for medical supplies, Method Coffee for coffee and smoothies, and Prescott Nails and Spa for beauty treatments, making it easy to combine errands with your Dairy Queen visit.