Customers praised the food for its authentic flavors and variety, particularly enjoying the tacos and salsa bar.
Service Issues
Many reviews highlighted slow service and understaffing as significant problems, leading to long wait times and poor customer experiences.
Atmosphere
The restaurant's ambiance and decor received positive feedback, with many describing it as vibrant and enjoyable.
Customer Experience
Several customers reported negative experiences related to service, including unresponsive staff and issues with orders, leading to disappointment.
Cleanliness Concerns
Some reviews mentioned unsanitary conditions, including sightings of roaches, which raised concerns about health standards.
ZM
Zeus Medel
Nov 8, 2025
5.0
The food was absolutely divine, the service exceeded expectations, and the atmosphere was simply wonderful.
KA
Katie A
Sep 28, 2025
5.0
This place was incredible!! We’re from Michigan and will be back ❤️
ST
Stephanie Terese
Sep 28, 2025
1.0
Showed up today 9/27 and the door was boarded up and no one answers when you call. Not sure if they are out of business but they should’ve updated their Google account so people don’t drive all the way here for nothing.
PH
Peter Hill
Sep 23, 2025
5.0
Great place - great art, great food! Awesome variety of fresh made salsas - love the Blanco habanero and the Negro habanero, hot and flavorful! House guacamole is unique and definitely worth trying. Great menu!
KC
Kristi cook
Sep 20, 2025
1.0
Ambiance was absolutely astonishing. The artwork is very beautiful and original. The service was absolutely horrible, our server was not attentive at all it took her a while to come back after us saying can we have a minute to look over the menu, my husband tried getting her attention for the bill she looked at him and walked to the next table and never came back. It took her 20 minutes just to come back and ask if my husband needed a refill. The Food: My husband order the Shark plate, it tasted like white fish not shark and definitely no flavor whatsoever. I ordered the smoked Marlin plate, it was subpar.. a little bit more flavor but nothing compared to the food trucks that I've been to on the side of the road. My husband and I were super excited to eat here after dashing and that's how we found out about this place but we really regret spending money on food we could've bought at Taco Bell.
What types of services does La Santisima offer for picking up or receiving orders?
La Santisima offers both in-store pickup and delivery services for orders.
Is La Santisima currently open for dine-in, takeout, or delivery?
La Santisima is currently closed every day for dine-in, takeout, and delivery services.
Where is La Santisima located?
La Santisima is located at 4117 N 16th St, Phoenix, AZ 85016, United States.
How can I view La Santisima's menu?
You can view La Santisima's menu on their website at https://lasantisimagourmet.com/menu.
What is the price range at La Santisima?
La Santisima has a moderate price range (TWO).
Which types of cuisine and dining categories does La Santisima belong to?
La Santisima is categorized as a Mexican, Latin American, taco, vegetarian, burrito, brunch, fast food, family restaurant, and caterer.
What is the main phone number to contact La Santisima?
You can contact La Santisima at +1 602-254-6330.
Are there any nearby eateries or restaurants close to La Santisima for additional dining options?
Yes, nearby options include Fresh From The Kitchen (a caterer) and Luke's Of Chicago, an American restaurant known for hot dogs.
Can I visit any interesting shops or stores near La Santisima?
Yes, nearby you can find Samurai Comics, a comic book and gift shop, as well as Drumbeat Indian Arts, offering art supplies and gifts.
What social or community services are located near La Santisima that customers might find helpful?
Nearby social and community services include Literacy Volunteers Central Phoenix and March-Dimes Greater Arizona Chapter, both providing community support services.