La Santisima

4.4
3109 reviews

About

Mexican Restaurant

Location

La Santisima
4117 N 16th St, Phoenix, AZ
85016, United States

Hours

Reviews

4.4
3,109 reviews
5 stars
2,123
4 stars
491
3 stars
205
2 stars
96
1 star
194

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the food for its authentic flavors and variety, particularly enjoying the tacos and salsa bar.

Service Issues

Many reviews highlighted slow service and understaffing as significant problems, leading to long wait times and poor customer experiences.

Atmosphere

The restaurant's ambiance and decor received positive feedback, with many describing it as vibrant and enjoyable.

Customer Experience

Several customers reported negative experiences related to service, including unresponsive staff and issues with orders, leading to disappointment.

Cleanliness Concerns

Some reviews mentioned unsanitary conditions, including sightings of roaches, which raised concerns about health standards.
  • ZM
    Zeus Medel
    Nov 8, 2025
    5.0
    The food was absolutely divine, the service exceeded expectations, and the atmosphere was simply wonderful.
  • KA
    Katie A
    Sep 28, 2025
    5.0
    This place was incredible!! We’re from Michigan and will be back ❤️
  • ST
    Stephanie Terese
    Sep 28, 2025
    1.0
    Showed up today 9/27 and the door was boarded up and no one answers when you call. Not sure if they are out of business but they should’ve updated their Google account so people don’t drive all the way here for nothing.
  • PH
    Peter Hill
    Sep 23, 2025
    5.0
    Great place - great art, great food! Awesome variety of fresh made salsas - love the Blanco habanero and the Negro habanero, hot and flavorful! House guacamole is unique and definitely worth trying. Great menu!
  • KC
    Kristi cook
    Sep 20, 2025
    1.0
    Ambiance was absolutely astonishing. The artwork is very beautiful and original. The service was absolutely horrible, our server was not attentive at all it took her a while to come back after us saying can we have a minute to look over the menu, my husband tried getting her attention for the bill she looked at him and walked to the next table and never came back. It took her 20 minutes just to come back and ask if my husband needed a refill. The Food: My husband order the Shark plate, it tasted like white fish not shark and definitely no flavor whatsoever. I ordered the smoked Marlin plate, it was subpar.. a little bit more flavor but nothing compared to the food trucks that I've been to on the side of the road. My husband and I were super excited to eat here after dashing and that's how we found out about this place but we really regret spending money on food we could've bought at Taco Bell.

Frequently Asked Questions About La Santisima

What types of services does La Santisima offer for picking up or receiving orders?

La Santisima offers both in-store pickup and delivery services for orders.

Is La Santisima currently open for dine-in, takeout, or delivery?

La Santisima is currently closed every day for dine-in, takeout, and delivery services.