Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
953 reviews
5 stars
514
4 stars
171
3 stars
94
2 stars
49
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.
Employee Conduct
Several reviews highlighted unprofessional behavior from staff, including rudeness and a lack of urgency, which negatively impacted the customer experience.
Product Quality
While many customers enjoyed the ice cream and food, there were multiple reports of incorrect orders and food quality issues, such as overcooked items and melted ice cream.
Location Management
The closure of the lobby and inconsistent service policies, such as refusing to serve certain customers or items, led to frustration among patrons.
Positive Experiences
Despite the negative feedback, some customers praised the quality of the ice cream and specific menu items, as well as a few instances of good customer service.
- CCCarlosJun 16, 20235.0Love the ice cream
- KKKrantwakSep 9, 20224.0Apparently dairy queen is super popular now or for some reason it's always packed when I go. Speed is pretty good.
- JDJanice dycusFeb 16, 20201.0I order a chili cheese dog with onions and it didnt come with onions nor was it good the bun was hard like it was in the microwave. And the fries was salty and the food was horrible never again
- EBEdd BoydJan 3, 20194.0Soft serve ice cream in sundaes, parfaits, dilly bars etc. Food made when you order it.. Nothing fancy. What's not to like.
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located?
Dairy Queen is located at 2734 W Camelback Rd, Phoenix, AZ 85017-3212, USA.
What are the operating hours of Dairy Queen?
Dairy Queen is open from 10:00 AM to 11:00 PM Monday through Saturday, and from 11:00 AM to 11:00 PM on Sunday.
What types of food and treats does Dairy Queen specialize in?
Dairy Queen specializes in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes and malts, Chicken Strip Baskets, and ice cream cakes via DQCakes.com.
Does Dairy Queen offer any special services?
Yes, Dairy Queen offers drive-thru, seating, family-friendly atmosphere, mobile deals, and online cake ordering through DQCakes.com.
Is Dairy Queen family-friendly and suitable for children?
Yes, Dairy Queen welcomes families and is good for kids, providing a family-friendly environment with seating and treats kids enjoy.
Is there a drive-thru available at Dairy Queen?
Yes, Dairy Queen has a drive-thru service for convenient meal pickup.
How can I get exclusive deals from Dairy Queen?
You can download the Dairy Queen app for exclusive deals available digitally.
Which car rental agencies are near Dairy Queen at 2734 W Camelback Rd?
Nearby car rental agencies include Enterprise Rent-A-Car and Alamo, both close to Dairy Queen for convenient vehicle rentals.
What other fast food or dining options are near Dairy Queen?
Nearby dining options include Taco Mich, Tacos Mex, Jack in the Box, DONNA CAFE, and El Exquisito Hotdog for a variety of Mexican and fast-food choices.
Are there any retail or convenience stores near Dairy Queen?
Yes, there are several nearby retail options such as Family Dollar, Circle K Corporation convenience store and gas station, and United Beauty Supply for various shopping needs.