McDonald's

2.7
247 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
739 E Frontage Rd, Nogales, AZ
85621, United States

Hours

Reviews

2.7
247 reviews
5 stars
73
4 stars
22
3 stars
20
2 stars
18
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for simple orders.

Food Quality

Multiple reviews highlighted issues with undercooked food and poor food quality, including stale fries and incorrect orders.

Customer Service

Numerous complaints about rude and unhelpful staff, with many customers feeling ignored or treated poorly.

Cleanliness

The dining area was frequently noted as dirty, with unclean tables and floors, contributing to a negative dining experience.
  • CE
    Curtis Ellis
    3 days ago
    1.0
    This is the consistently the slowest McDonald's I've ever been to. 20 minutes every time to get one burger is absolutely ridiculous.
  • CS
    C SANCH
    3 days ago
    1.0
    40 minutes for a double quarter pounder meal is insane... im just glad I opted out of the Double bacon quarter pounder because then they would have taken the full hour...never again !!
  • JT
    Jasm Trucking
    Jan 3, 2026
    1.0
    Nombre hoy sábado el servicio de los peor métanse el café por donde les queda 30 minutos en espera y nada
  • JJ
    Jase Cameron (Jasers)
    Dec 27, 2025
    2.0
    The Wi-Fi never, ever works here so you can't do app orders. Sure you can pull the app up before you get there, and place your order, but as soon as you walk in the store your phone buffers and your codes don't come up. So in that case, you don't get the app price, or your free items... they charge you the menu price.. This is happened to me three times, so I'm going to avoid this place. $7 for a sausage and egg muffin with no cheese is recockulus. Also, their biscuits are super dry.
  • RR
    REEVES
    Dec 17, 2025
    1.0
    I am beyond frustrated with this McDonald’s. I have received SEVERELY undercooked food THREE separate times now, which is absolutely unacceptable and a serious food safety hazard. This is not a “one-off mistake” — this is a pattern, and it shows a complete lack of care and quality control. On top of that, the drive-thru is TERRIBLE. Even when it’s clearly not busy, they will make you sit there for 20–30 minutes with zero explanation. Fast food is supposed to be fast — not a half-hour wait for unsafe food. At this point I’m tired of giving this location chances. Undercooked food can make people seriously sick, and the fact that this keeps happening means management is either unaware or doesn’t care — both are unacceptable. This needs to be addressed immediately before someone gets hurt.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Nogales, AZ?

McDonald's in Nogales, AZ is open 24 hours a day, seven days a week.

Does McDonald's offer delivery service?

Yes, McDonald's offers delivery service daily from 5:00 AM to 11:59 PM.