McDonald's

3.9
2603 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
470 W Mariposa Rd, Nogales, AZ
85621, United States

Hours

Reviews

3.9
2,603 reviews
5 stars
1,299
4 stars
532
3 stars
324
2 stars
126
1 star
322

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with complaints about rude staff, long wait times, and incorrect orders.

Wait Times

Customers consistently reported excessive wait times, often exceeding 30 minutes for drive-thru and mobile orders.

Food Quality

Several reviews mentioned cold or incorrect food items, with some customers expressing dissatisfaction with the overall quality of their meals.

Cleanliness

Multiple customers noted issues with cleanliness, particularly in the dining area and bathrooms.

Management Issues

There were complaints about a lack of visible management and poor handling of customer concerns, contributing to the overall negative experience.
  • OG
    Oscar García
    Nov 15, 2025
    3.0
    Los baños de los hombres estaban sucios
  • LX
    leyla xc
    Nov 14, 2025
    1.0
    If I could give this McDonalds a zero stars, i would. Over these past few years, this McDonalds has drastically gone down in their service. Waiting 45 minutes for one singular $5 meal is absolutely insane, and on top of that, the little amount of fries that was given to me is ridiculous. Maybe if they didn’t put every car in the drive thru to wait on the side, this wouldn’t happen. Lazy workers and lazy, horrible management. Do better.
  • BS
    Beatriz Salazar
    Nov 12, 2025
    1.0
    Horrible customer service
  • AA
    Alan Arvayo
    Nov 2, 2025
    3.0
    I just visited this McDonald's in the morning. And the workers are great, but they forgot to include one order of McCrispy Strips. I visited again in the evening to buy a McCafe and a pack of three cookies. They only put in one cookie, and I overheard that they did this because there were no freshly baked cookies, so the worker's easy way out was to give one cookie instead of three. ​Disappointed with the service.
  • AJ
    Adrian Jimenez
    Oct 21, 2025
    5.0
    Me gusta ese lugar es tranquilo y puedo llevar a mi niña a jugar

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Nogales on weekdays?

McDonald's in Nogales is open from 4:00 AM to 1:00 AM Monday through Thursday, with extended hours until 2:00 AM on Friday.

When does the drive-through at McDonald's Nogales operate?

The drive-through is open from 4:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.