McDonald's

4.1
3537 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
252 W Crawford St, Nogales, AZ
85621, United States

Hours

Reviews

4.1
3,537 reviews
5 stars
1,901
4 stars
734
3 stars
429
2 stars
166
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, wrong orders, and rude staff, particularly at the drive-thru.

Parking Concerns

Multiple reviews highlighted issues with a security guard charging for parking, leading to frustration among customers.

Food Quality

While many praised the taste of the food, there were complaints about missing items and inconsistent quality.

Cleanliness

Several customers noted that the restaurant, including restrooms, was not clean, impacting their dining experience.

Technology Frustrations

Customers expressed dissatisfaction with the automated ordering system, finding it confusing and impersonal.
  • GB
    Gracie Bonilla
    Nov 12, 2025
    5.0
    Customer service needs work
  • KK
    Kofi4905
    Nov 3, 2025
    1.0
    I was charged $20 for being in the parking lot for only five minutes. I had just gone out to exchange dollars and then came back to buy something right there. He threatened to call the police to have my car towed if I refused to pay.
  • JM
    Joan Murillo
    Oct 29, 2025
    5.0
    Food is same as other McDonald's, like the great amount of seats, hate the fact it's mostly automated to order, can be confusing.
  • JH
    Jack Hahn
    Oct 21, 2025
    1.0
    Security guard is incredibly inept and rude… charged me 20 bucks to use their parking lot after buying a drink because I left the premises for 10 minutes. Avoid this place. Bad business.
  • AM
    Ana Laura Montero
    Oct 17, 2025
    5.0
    Honestamente no me gustan los nuevos puntos de venta! Son impersonales y no entiendo. Prefiero las personas!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Nogales, AZ?

McDonald's in Nogales, AZ is open 24 hours a day, 7 days a week, with delivery, drive-through, and in-store services available all day.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 252 W Crawford St has a 24/7 drive-through service available.