Smashburger

4.3
1285 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1335 S. Alma School Rd., Mesa, AZ
85210, United States

Hours

Reviews

4.3
1,247 reviews
5 stars
832
4 stars
207
3 stars
79
2 stars
32
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Nick and Luis, received high praise for their friendliness, attentiveness, and helpfulness.

Food Quality

Customers consistently enjoyed the delicious burgers and fresh food, with many highlighting specific items like the jalapeño burger and cinnamon bread pudding shake.

Cleanliness

The restaurant was noted for its cleanliness, contributing to a pleasant dining experience.

Atmosphere

The overall atmosphere was described as welcoming and enjoyable, with staff appearing happy and engaged.

Speed of Service

Many reviews mentioned quick service, with food being prepared and served in a timely manner.
  • JO
    Jorden Olton
    1 day ago
    5.0
    Came in around 11 on a Sunday and it was completely empty. The manager was at the counter and was super helpful when we asked what was in everything! All the food came out super quick and super fresh, there was steam. The food was delicious and would definitely come again!
  • SR
    Stefanie Riddle
    2 days ago
    5.0
    Food was delicious, atmosphere was calm and friendly. Wish we had a place like this where I live in have to say that this is the best burger I have had in i don't know how long. I normally can't eat a whole burger, but I finished this one and that means it was phenomenal!
  • DA
    Dustin A.
    2 days ago
    5.0
    The restaurant is always clean, the employees are happy, and the Brussel sprouts are amazing! I was extremely happy with the service I got from Nick. He was respectful and kind while I took a long time to decide what I wanted.
  • DM
    Dylan McGhan
    Nov 14, 2025
    1.0
    I showed up 30 minutes before closing. 9:30 pm. I wanted to order a burger, but the kitchen staff told me their grill was down. Obviously it wasn’t they just didn’t want to clean the grill after making my burger. I walked out after saying “you guys have a good night” and the kitchen employee (the black woman) rubbed it in my face with a snarky tone. I forgot what she said. But she knew what she was doing. I could understand if I walked in 10 minutes before closing, but it was 30 minutes. Pure laziness. Unprofessional. I’m willing to adjust my review if you reach out to me.
  • AB
    Aaron Born
    Nov 10, 2025
    5.0
    Mia helped me out today, and it was refreshing to receive the kind of customer service she presented. She greeted me as I stepped in line and was knowledgeable and patient when it came to questions about the menu. I went from uncertain to pretty stoked about what to order. The burger is truly gourmet, my only gripe is how greasy and heavily seasoned the smashtots turned out. They were a bit too rich and intense to finish. Overall, great experience, and I recommend giving it a shot!

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger?

Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.