McDonald's

2.8
832 reviews
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Business Details

2751 S Signal Butte Rd, Mesa, AZ
85209, United States
(480) 380-3736
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2751 S Signal Butte Rd, Mesa, AZ
85209, United States

Hours

Reviews

2.8
832 reviews
5 stars
232
4 stars
99
3 stars
91
2 stars
69
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.

Management Issues

Several customers noted poor management practices, including lack of staff training, unresponsive management, and overall disorganization at the location.

Customer Experience

The overall customer experience was often described as frustrating, with many customers expressing disappointment in the service and food, leading to a lack of trust in the location.
  • JR
    James Rogers
    Jan 2, 2026
    3.0
    Typical McDonald's, sign said they were open till 11 got there about 10:45 and the doors were locked,drive through only and the staff was rude, double cheeseburger tasted like it was made the day before and the Big Mac had so much sauce I took a bite and ended up wearing half the sandwich.
  • SG
    Silver G
    Jan 1, 2026
    1.0
    I can NOT express this enough, if you can’t handle customer service jobs DO NOT WORK THEM. This lady always has an attitude. I feel like she is always alone, any time I’ve gone there to pick up an order up that’s what she says anyways. But wow! Tonight her lashing out over an order that what was ready to be picked up because she’s backed up with other door dash orders was crazy.
  • AR
    Aaron Rudd
    Dec 16, 2025
    2.0
    This is the worst McD in the area. Avoid this location. They got my order wrong twice in a row. You'd think after the first time they would verify it was correct the second time. Nope. And it was the manager who was getting it wrong. Lol. Just avoid this location
  • AA
    Abriel
    Dec 15, 2025
    1.0
    When I walked in nobody helped me yet saw me standing at the front register, also 2 of the McDonald’s workers were just in the store cursing and joking around with their younger siblings? Or cousins? Very unprofessional.
  • JB
    Josh Buten
    Dec 6, 2025
    1.0
    Ive been waiting 15 minutes for my order come say hello near the kiosk, the service here is like they are trying to make it good but its probably the worst mcdonalds ive ever been into, not advised go to another one please.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day, from 00:00 to 23:59.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 every day at this location.