Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Customers frequently mentioned long wait times in both drive-thru and in-store, with some expressing frustration over slow service.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unresponsive.
Food Quality
The quality of food was inconsistent, with complaints about cold or poorly prepared items, though some praised specific menu items.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
HM
Honest Mama
Dec 14, 2025
1.0
Do you all know what the meat is… ? Not beef… guess again.
RW
Rowdy Walker
Dec 11, 2025
4.0
Not the greatest McDonald's
SD
Steven Davis
Dec 8, 2025
1.0
Ordered Door Dash and had to wait 40 mins because store was so slow to get food to driver
AS
Ashlee Smith
Dec 6, 2025
1.0
Awful. I’ve been sitting waiting for 25 mins, it took another 10 for Lucy to give me a refund. We watched 3 other customers come in to complain during that time.
Then she gave me the wrong amount, so I had to wait even longer. She was rude and incompetent. We won’t be back.
MC
Marcella Cutler
Nov 30, 2025
4.0
They filled my cup with sweet tea. When I went to drink it I discovered that it was UNsweetened.. not happy