McDonald's

3.4
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
909 North Dobson Road, Mesa, AZ
85201, United States

Hours

Reviews

3.4
1,475 reviews
5 stars
502
4 stars
291
3 stars
250
2 stars
122
1 star
310

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or incorrect orders, leading to a generally negative perception of the food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a poor overall experience.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, with long wait times being a common theme.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were often overshadowed by negative feedback regarding service and food quality.
  • MV
    morgan vail
    1 day ago
    1.0
    Went through the drive thru for a hot chocolate and a Dr Pepper. I got told at the first window they don’t have the hot chocolate which is okay whatever. I asked for a hot coffee instead and they gave me COLD coffee. I myself work at McDonald’s and think this is crazy to serve. I would’ve waited for fresh coffee if needed. I never expect it to be piping hot but I was at least expecting it to not be cold. This McDonald’s is always the worst to go too it seems.
  • RN
    Rocio Navarrete
    Nov 13, 2025
    5.0
    muy limpio y la comida fresco es decir recien hecha.
  • DM
    DuVon Manuelito
    Nov 5, 2025
    5.0
    This is the 1st time ever, McDonslds got my French Fries "RIGHT" HOT, CRISPY AND FILLED TO THE TOP LIKE THE BILLBOARD PICTURES... I took my chances of being disappointed like MANY times before n they delivered a good meal...
  • TH
    Theresa Herrera
    Nov 2, 2025
    1.0
    Food is never good. Employees are have never been friendly. I was excited I found this McDonald’s near where I shop just to know they aren’t to friendly and so far none of the times has the food been delicious. Last time my double cheeseburgers we’re totally burned this time nuggets are stale, we got no sauce my burger completely dry… I guess I will continue to drive further to the McDonald’s on university or country club since they are always nice and the food hits the spot.
  • SC
    Shannon Clark
    Oct 27, 2025
    1.0
    Out of ALL ice cream, shakes, (and pumpkin spice too and it's only October 27. )I am stuck in drive thru trying to exit....

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 909 North Dobson Road, Mesa?

The McDonald's location at 909 North Dobson Road in Mesa is open daily from 5:00 AM to 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight.