Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,783 reviews
5 stars
579
4 stars
318
3 stars
261
2 stars
176
1 star
449
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with many experiencing delays of 20-50 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Food Quality
Several customers noted that the food was often cold or stale, with complaints about the freshness of items like fries and burgers.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers mentioning dirty bathrooms and others noting a clean atmosphere.
- CLCurtis L1 day ago1.0They say they are open until midnight on saturday but if you show up at 11:45-ish they will say they are serving drinks only because they close soon. Has happened twice. Probably just young employees trying to close up early and get out of there earlier but its frustrating when you make the drive expecting them to be open. Please adjust your hours to say you close at 11:30pm.
- BKBrandon KennyNov 17, 20252.0I am getting so unbelievably tired of getting home only to find that they aren't even giving me what I paid for. This is the second time this WEEK that they just ... Didn't give me my snack wrap. Stop charging me 3 dollars for air, please. Get it together.
- L1Lego R (1:1LegoReplicaofKanyeWest)Nov 5, 20255.0You're gonna get a mixed bag of experiences going to any McDonald's. This one is pretty good, staff are generally friendly and offer prompt service.
- MLm lOct 20, 20255.0Sarah is one of the most outstanding employees here. She always greets customers with a bright smile and goes above and beyond to make sure every order is perfect, even during the busiest rush hours. Her upbeat attitude and professionalism make the experience enjoyable and keep me coming back. Sarah’s hard work and consistent kindness truly reflect what great customer service should be. She absolutely deserves recognition and a raise for the effort, positivity, and pride she brings to her job every single day.
- ARAlberto RiveraOct 19, 20251.02 days in a row. I wait over 45 minutes in a “fast food” restaurant for my order. It seems that they don’t acknowledge or know how mobile ordering works. Not until I go in after 45 minutes of waiting both days is when the tell me:”I’m sorry we’re gonna have to refund you because we’re out of breakfast items at 10am” or “I’m so sorry for you having to wait this long”. Completely unacceptable. Save yourself the time and avoid this location.
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours at 5255 S Power Road, Mesa, AZ?
McDonald's at 5255 S Power Road, Mesa, AZ is open daily from 5:00 AM to 10:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight (12:00 AM).
What delivery services does McDonald's at this location offer?
They offer curbside pickup, delivery including same-day and no-contact delivery services.
How can I order McDonald's food online for delivery?
You can order delivery online via their delivery URL or through the McDonald's app available on Apple Store and Google Play.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What categories describe this McDonald's location?
This McDonald's is categorized as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and offers coffee and frozen desserts.
Is there free WiFi available at the McDonald's on Power Road?
Yes, WiFi is one of the offered services at this location.
Which nearby fitness centers can I visit around the McDonald's at 5255 S Power Road?
Fitness centers nearby include Fit Body Boot Camp, Knockout Fitness Mesa Gateway, and Gateway Fit Body Boot Camp, which are great for before or after your visit.
What other dining options are there near this McDonald's location?
Nearby dining options include Jimmy John's, Jack in the Box, Popeyes Louisiana Kitchen, Habit Burger & Grill, and SaDec Bistro, offering diverse food choices.
Are there shopping and service locations close to McDonald's on South Power Road?
Yes, nearby shopping and service places include Walmart Grocery Pickup, Goodwill of Central and Northern Arizona, Comerica Bank, and various nail salons like Blue Sky Nails and N2 Nail Spa for your convenience.