Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,075 reviews
5 stars
720
4 stars
432
3 stars
339
2 stars
164
1 star
420
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently reported issues with food freshness, including cold or poorly prepared items, and inconsistent quality.
Cleanliness
Several reviews mentioned dirty dining areas and tables, indicating a lack of proper maintenance.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and noted that certain visits were enjoyable.
Drive-Thru Issues
Many customers expressed frustration with the drive-thru experience, citing long waits and being asked to park for their orders.
- MMMichael MacFarlane3 days ago1.0Avoid this place at all costs. They will screw something up on your order. EVERYTIME! This place is awful from the top down. Fire everyone and start over.
- SKSherman KathrinebergNov 14, 20251.0Decided to go inside because I'm tired of having to pull forward from the drive-thru and wait out front for 20 minutes every time thought maybe I would get better service inside I was wrong food came out cold missing one drink when I went up front to ask for napkins and catch up they gave me three napkins and three ketchups for five people this place is a joke
- LFLyliAnne flowerNov 3, 20254.0This place is fine but for the love of God STOP FORGETTING THE DAMN RANCH 😭 every time I come they always forget it. But other than that yall are great
- JSJessica SilviusNov 2, 20251.0There is no such thing as fast food here. Somehow they manage to park every drive thru order and the food still comes out cold. What's the point of a drive thru here? No idea. During the Monopoly event it was maybe a 1 out of 3 chance of the Monopoly section items actually having a piece attached. A man next to me had been parked for 10 minutes waiting for a small frappe. Might as well go to an actual restaurant for these wait times.
- GAGreg AndersonOct 30, 20252.0McDonald's raised their "value big mac meal" from $8 to $10.49 because of their monopoly promotion. This location is advertising monopoly but not giving out game pieces. I should have gotten 3 with a large big Mac meal , yet I received none. They're not using the game piece packaging. So who's getting them? Shady!!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 411 N Val Vista in Mesa, AZ?
The McDonald's at 411 N Val Vista is open daily from 5:00 AM to 10:00 PM for regular dining.
When is the drive-through open at this McDonald's location?
The drive-through service is available daily from 5:00 AM until midnight (12:00 AM).
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's on 411 N Val Vista?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, you can order through the McDonald's App available for iOS and Android, or via the online ordering link https://mcdonalds.smart.link/mjuu1ggdi.
What services are offered by this McDonald's location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby medical facilities can I visit before or after dining at McDonald's?
Nearby you can find FastMed Urgent Care and HonorHealth | FastMed Urgent Care for urgent care and medical services.
Are there any nearby coffee shops where I could grab a drink before or after visiting McDonald's?
Yes, Starbucks is located close by if you want to enjoy coffee or smoothies.
Where can I find nearby services for personal care around McDonald's?
Nearby personal care options include Holly Nails (nail and beauty salon), Brow and Beauty Gal (beauty salon), and Hair by Liddie (hair salon).
Does McDonald's at 411 N Val Vista participate in any rewards program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.