Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude service and long wait times.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and a decline in overall food standards.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting well-kept interiors and clean bathrooms, while others reported dirty tables and unsanitary conditions.
Drive-Thru Issues
Numerous complaints were made about the drive-thru experience, including being asked to park for orders, slow service, and incorrect items being provided.
Management Praise
Several reviews highlighted the positive impact of specific managers, particularly Christina, who was noted for her effective management and customer service focus.
MK
Michelle Kroese
2 days ago
5.0
The staff was quick and ready to take my order which I'm happy about since most McDonalds' takes 10 minutes to notice your even in the store, all attention to the drive through. One worker was especially helpful getting my order ready to go, made sure it was bike ride proof since she herself chooses not to drive, and that really made me feel cared for. Good job to this store
PP
Paul
4 days ago
3.0
This has been a landmark here for decades. It's McDonald's. You know the drill. Iconic taste whether you like it or not.
DM
Dennis Marsh
Nov 10, 2025
5.0
The lobby was clean and comfortable, the staff was kind and courteous. The supervisor unknowingly blessed my son in a hard time I'm truly grateful for this location. I highly recommend going in and taking time to enjoy a meal.
BC
Billy Cook
Nov 8, 2025
1.0
Everytime I come here the same employee makes me wait so much longer and constantly belittles me and is unnecessarily rude and confrontational. I want something done about his behavior.
TO
Tinishia Outie
Oct 29, 2025
3.0
We as customers go to McDonald's for the Manopoly game play.
However 20 min ago they said they ran out of the stickers.
Now why still have your advertisement up for the game? Make a sign noted to tell the customers before hand so we do not pay and order our food.
The reason we went to McDonald's today...what u guys going to do about this?
What are the operating hours for dining inside McDonald's at 2665 S Alma School Rd, Mesa?
McDonald's at 2665 S Alma School Rd in Mesa is open for dining from 5:00 AM to 10:00 PM every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM until midnight (12:00 AM).
What are the delivery hours for McDonald's at this location?
Delivery service operates daily from 5:00 AM to 11:30 PM at this McDonald's.
Which payment methods does McDonald's at this address accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this McDonald's.
Does this McDonald's offer contactless delivery and curbside pickup?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's conveniently using a mobile app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What services are available at this McDonald's besides dining?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can I visit when coming to McDonald's at 2665 S Alma School Rd?
Nearby you can visit Merit Park Village shopping center and park, Fletcher's Tire and Auto Service for vehicle needs, and Dim Sum Cafe if you want to explore other dining options.
Is there a convenient transit or landmark near McDonald's to help me find the location?
McDonald's is located near Merit Park Village, a well-known shopping center and park, which can serve as a helpful landmark when visiting.
What other dining options are available near McDonald's at this location?
Nearby dining options include Barro's Pizza, Dim Sum Cafe, Korean BBQ, Bambada Harbor Seafood & K-Food Mesa, and Baskin-Robbins for ice cream treats.