McDonald's

3.5
2093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2130 W Southern Ave, Mesa, AZ
85202, United States

Hours

Reviews

3.5
2,093 reviews
5 stars
793
4 stars
410
3 stars
364
2 stars
146
1 star
380

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inconsistent service quality.

Cleanliness

Several reviews mention unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Speed of Service

While some customers appreciated fast service, others reported long wait times and delays, particularly during late hours.

Food Quality

Food quality is inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
  • CB
    chuck bodam
    Nov 17, 2025
    5.0
    The food is a no brainer as it's McDs. Basic... however one of the crew William was a very awesome, kind,friendly worker. If all McDonald's had more Williams they would be outstanding
  • RE
    Robby Ethier
    Nov 14, 2025
    2.0
    Ordered online arrived 20 min later for pick up and still was made to wait in the overflow parking for 15 minutes
  • DW
    Dillon Wright
    Nov 7, 2025
    1.0
    Only get 30 mins for lunch. Takes 5 10 mins to get there. Ordered Large Frap with espresso shot and large fry. Has me wait in the reserved spot for my order, there was no one in front of me and one person behind me. Server comes out to give an order to another waiting customer (noticed a frap). Then server comes out to me with just my fries and says machine is down and if I want a different drink. 1. If it was down then I shouldn't have even paid. 2. If it was down, why did I see one just come out for another customer. Not the first time I've had this issue. I didn't even bother with the refund or the food. Just left. Won't be coming back.
  • TS
    Tavio Sorrentino
    Nov 6, 2025
    1.0
    So I eat McDonald's all the time and usually order through my app and go through the drive thru without a hitch. Not this time! I was poisoned and threw up my food and hour later. The manager is a cold hearted incompetent reject who will be in deep trouble soon.
  • TR
    Thor Radke
    Oct 29, 2025
    1.0
    Came for the promotional monopoly paid extra to get the large to get the extra pieces no signs saying they are out of them would not have ate here otherwise , sweet customer service

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2130 W Southern Ave, Mesa, AZ?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service that operates 24/7 every day of the week.