McDonald's

3.5
2111 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2130 W Southern Ave, Mesa, AZ
85202, United States

Hours

Reviews

3.5
2,111 reviews
5 stars
801
4 stars
411
3 stars
368
2 stars
147
1 star
384

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Mixed reviews on staff behavior; some praised friendly employees while others highlighted rudeness and poor service.

Cleanliness

Several reviews mentioned unsatisfactory cleanliness in the restaurant, affecting the overall dining experience.

Speed of Service

Customers experienced long wait times, particularly during late-night hours, with some expressing dissatisfaction with the efficiency of service.

Food Quality

There were complaints about food quality, including cold or poorly prepared items, which did not meet customer expectations.
  • RG
    Robin Parker García
    Jan 6, 2026
    5.0
    Kim comes as a highly regarded server and worker at this McDonald’s location. She took care of me when I was shaking from hunger. She took the time to tell me to be calm with the McDonald’s app to be able to buy the $2 breakfast deal. Thank you Kim!
  • AD
    Anthony Defang
    Dec 27, 2025
    1.0
    They forgot my son’s bbq sauce for his happy meal. Gave my Fiancé the wrong soda, plus it was a diet soda. No napkins in the bag. Too many mistakes for one entire order. Customers should double check their bags before leaving, since I’m experiencing that many mistakes in one drive thru, I can only imagine what other people before and after me are missing.
  • MC
    Miguel Cruz
    Dec 25, 2025
    1.0
    Terrible experience. We waited for almost an hour at the ordering speaker and no one ever answered. Eventually, we drove up to the window and they refused to take our order. They told us they wanted to go home and that we would need to get back in line all over again. Completely unacceptable customer service and a total waste of time. I will not be coming back.
  • BP
    Brian Pickrell
    Dec 21, 2025
    1.0
    Was told at 145 am that their 24 hour store was closed until they set up breakfast, normally I would just drive off to another location but it's a24 hour store...pronoun owning mgr was not very friendly either... just sad that the crew can't do their jobs while getting paid for it...
  • KO
    K-Lena Olivas
    Dec 19, 2025
    2.0
    Just went over here because it says they’re open 24 hours. It is 106 in the afternoon and they are closed because simply because she’s mopping, which is fine I totally get them up once but why are you gonna lock the whole place down so I could be just in my feelings about this or whatever but I still think it’s all bad because we came all the way over here for them to just be closed. I’m not gonna sit out here and wait

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2130 W Southern Ave, Mesa, AZ?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service that operates 24/7 every day of the week.