About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,985 reviews
5 stars
1,060
4 stars
570
3 stars
548
2 stars
226
1 star
581
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Speed of Service
Customers frequently mentioned long wait times for food, even during non-busy hours, leading to frustration.
Cleanliness
Mixed reviews on cleanliness; some noted the facility was clean while others reported dirty conditions.
Food Quality
Feedback on food quality was inconsistent, with some praising it while others reported issues like cold or poorly prepared items.
- LPLinette PrinceNov 7, 20251.0My son went in briefly at around 6:30 am and was told the bathrooms weren't open even though he has irritable bowel syndrome which makes it medically hard to hold bladder etc first he was told by the employee that he wouldn't be allowed to use bathroom and even the on-site manager was trying to double down and not let him use the bathroom it wasn't until he had to get argumentative with them and start recording that he was allowed to use the bathroom. This has been the absolute worst customer service I've ever had from a McDonald's ever, my son didn't catch the managers name or employee however McDonald's should take a look at employees that were on-site that day and take a look. From a legal perspective this has been a thing people have fought lawsuits over and won McDonald's needs to be careful with who they're hire.
- LOlisa OrtizNov 3, 20255.0All n all it's a great place to eat ..
- GGGodsFavChild Favorite Child of GodNov 3, 20255.0I ordered through the app for the first time. Great service gave me the option of how to pick it up. The food was fresh. I always enjoy coming to this location. I never have any problmes especially with it's location off of the lightrail. Thank you.
- EEErOct 25, 20251.0Not very smart here, they forgot about me at the window and made me wait 10 mins.
- JHJ “Dani” HarrisOct 18, 20251.0I’m not sure what guy was at the speaker tonight however he is lazy and rude. There is no way that you would stop serving, PURPOSELY LOSE CUSTOMERS all because you don’t feel like it????? Like that’s insane your business is run poorly he obviously has no work ethic for the fact that he willingly told us to leave until 4 (which was still almost 15 minutes away) plenty of time to make a SINGLE BURGER if he had just asked us the normal questions of “what can I get started for you today?” I can almost guarantee if I had EVER said that at my job I’d be losing it immediately. I’m highly displeased and this is extremely unprofessional of anyone to have done to anyone else at any time of day. If your establishment says 24/7 you should actually be 24/7 not “whenever you feel like doing it”
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location in Mesa, AZ?
This McDonald's is open from 5:00 AM to 10:00 PM Monday through Friday and on Sunday, and 24 hours on Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and from 4:00 AM to midnight on Sunday.
During which hours is delivery available from this McDonald's?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, from 5:00 AM to 11:30 PM on Tuesday and Wednesday, on Friday from 5:00 AM to 3:59 AM, and on Saturday from 4:00 AM to 3:59 AM.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on both iOS and Android devices; quick links and store URLs are provided for easy access.
What payment methods are accepted at this McDonald's location?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available.
What nearby public transportation can help me reach this McDonald's in Mesa?
The Gilbert / Main Street Light Rail Station is nearby, making it convenient for customers using public transit to visit this McDonald's.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Tacos los grillos (a food truck), Sullivans Pier (seafood restaurant), Peter Piper Pizza, and Pizza Hut, providing customers a variety of food choices in the area.
What other services or businesses are located near this McDonald's that might be useful?
Nearby businesses include 7-Eleven convenience store and gas station for quick stops, multiple automotive dealers such as Ax Auto Sales and Brown Brothers Automotive, and several insurance agencies like Oasis Motor Vehicle Services and Freeway Insurance, which may be helpful for your car or insurance needs.