McDonald's

3.4
2501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 N Country Club, Mesa, AZ
85201, United States

Hours

Reviews

3.4
2,501 reviews
5 stars
861
4 stars
458
3 stars
465
2 stars
214
1 star
503

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and lacking basic service skills.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned food being cold, poorly prepared, or tasting stale, with some customers expressing disappointment in the overall quality.

Cleanliness

While some customers noted clean facilities, others reported dirty tables and unsanitary conditions, indicating inconsistency in cleanliness.

Long Wait Times

Multiple customers experienced long wait times in both the drive-thru and for mobile orders, often being asked to park and wait for their food.
  • KJ
    krysta jimenez
    Jan 5, 2026
    1.0
    Tried to order a meal deal and upgrade my drink to a large..when all drinks are the same price might I add and got denied for some reason. The manager was very rude and looked like she was on drugs. Definitely not going to this location. When someone wants to upgrade just a drink when they are the same price you should let them.
  • JM
    Joanne Miguel
    Jan 5, 2026
    1.0
    I went through this morning to get a sausage egg and cheese bagel 🥯 first time they gave me bacon when I opened it the bage wasl hard an egg was like it been sitting so I took it back they gave me a new one the bagel was warm but harder and the cheese on top was dryer than ever like this to was sitting under the heat lamp when I tried to give the bagel back to the lady and said do you want this one back she made a face like she was grossed out and said ew no you keep it I don't know.. I smiled and pull out from the drive through I tossed them out and ate a jack in the box I know all food chains are all dramatic about the time on the clock for drive thru that doesn't excuse the quality of the food to be made wrong just because your shift manager wants good time complaints should have and effect on that so that the workers can do a better job your either overworking them for a low pay or over paying for poor service and rude employees I get it breakfast is rush hour for blue collar workers mind you had anyone of your employees gotten this type of service somewhere else they be in my position now but I understand but just because it's rush hour for blue collar workers doesn't mean it's okay to feed them rubber eggs and hard bagels start normalizing perfection and stop focusing on time clocks at drive through besides McDonald's ain't even the fastest fast food it doesn't count when your parking everyone an when you do that all the parking space are taken for those who wanna just go inside and enjoy a meal at the table. The number of compliments on each shift should count an shift managers need to be addressed by management and told to explain the importance of manners while at work and on there shift with them if the shift managers can't control there shift workers then why have them as shift managers.. start rearranging the job .. I rambled a little bit to much so imma end here
  • AD
    Angel dad12
    Dec 31, 2025
    1.0
    This place has the worst service ever. Mcdonalds needs to reevaluate its policies as well.
  • CG
    Corina Garcia
    Dec 27, 2025
    2.0
    Honestly, all the times I've came here, food is fine, but the customer service lacks a ton. They need better customer service. They always have lazy service.
  • AM
    Ashley Mcknight
    Dec 24, 2025
    5.0
    I get my frys with no salt , so I can get them fresh 😌

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2001 N Country Club in Mesa, AZ?

McDonald's at 2001 N Country Club is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.