McDonald's

3.3
1942 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2035 S Ellsworth, Mesa, AZ
85212, United States

Hours

Reviews

3.3
1,942 reviews
5 stars
640
4 stars
367
3 stars
343
2 stars
177
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about items being missing or not as described.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru process, citing unnecessary delays and being asked to pull around for no reason.

Staff Attitude

A recurring theme was the negative attitude of staff, with multiple reviews highlighting unprofessional behavior and lack of customer care.
  • SS
    Shahanshah Shahpar
    Dec 24, 2025
    5.0
    Quick service, clean location, and friendly staff. My order was fresh and ready fast. Overall, a good McDonald’s experience.
  • DD
    Darien
    Dec 20, 2025
    1.0
    Of If I could give this one star I would. Girl manager (heavy set girl) was very rude. When I expressed my concerns to her about the staff not showing good customer service and getting upset when THEY didn’t pay attention, she said “well you can just go to another McDonalds then”. Really? Not even an apology or anything?
  • RW
    Robert Wood
    Dec 18, 2025
    4.0
    Always has my order correct! And food seems more fresh here.
  • TD
    Tre Day
    Dec 13, 2025
    1.0
    I used my code from all my points I have accumulated. The code took my 6000 points. The manager with the tattooed face. Got home they forgot tge Fries. Never again will I go to that McDonald's again!
  • WB
    Wendy Borgert
    Dec 7, 2025
    1.0
    I’m from Australia and I Came to Arizona for a wedding and I want to get McDonald’s so I called and I asked where the location was and they hung up the first time that I asked Where their location was so I called back asked again and they said they don’t take prank calls. I’m 32. I was not prank calling. I was asking where the location was.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is delivery available at this McDonald's?

Yes, delivery is available 24/7 including same day and no-contact delivery options.