McDonald's

3.3
1929 reviews
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Business Details

2035 S Ellsworth, Mesa, AZ
85212, United States
(480) 357-7685
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2035 S Ellsworth, Mesa, AZ
85212, United States

Hours

Reviews

3.3
1,929 reviews
5 stars
634
4 stars
365
3 stars
343
2 stars
176
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or not made correctly.

Staff Attitude

Numerous customers noted a lack of friendliness and professionalism among employees, contributing to a negative dining experience.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor maintenance of the dining area.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including poor training and lack of accountability among staff.
  • BM
    Bianca M
    1 day ago
    5.0
    We go after school once a week so the kids can play, and the people we've had have been pretty nice for the fact that there's kids being crazy and loud. Also patient when I try to get my kid to learn how to order/ask for stuff
  • AJ
    Alice Jensen
    Nov 14, 2025
    5.0
    Nice and clean. Friendly staff. Replaced food that wasn’t up to par.
  • TM
    Travis Miller
    Nov 9, 2025
    1.0
    After sitting at the drive-thru for 5 minutes because they asked me to hold on. I watch them take someone else's order at the other lane. So I said is anyone there and I could get no response so I drove up to the window and asked if there was something wrong with the speaker and they said no. They must have just accidentally took the other lane instead so I circled around and went in to place my order and Joanne the night manager said I could go to another McDonald's because I was rude. I tried to explain to her that I didn't drive away to be rude. I drove away to not hold up the line and she said she would have made all those people wait and taking my order and made it right. I don't see how making all of those people wait would be making it right. It would just be making it worse. She said I should call her GM. Dana, Dana, I hope you read this
  • MM
    Maggie MCGill
    Nov 7, 2025
    1.0
    What's the point of a drive thru when you have people pull around and wait 10+ minutes for their orders??
  • AC
    Alexis Castro
    Oct 29, 2025
    1.0
    DRIVE THRU, NO GO. Placed a mobile order 15 mins prior to arrival. Was told to wait for food when I got there. 30 mins later I finally received my order, which was missing items.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is delivery available at this McDonald's?

Yes, delivery is available 24/7 including same day and no-contact delivery options.