McDonald's

3.5
2298 reviews
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Business Details

1213 S Greenfield Rd, Mesa, AZ
85206, United States
(480) 218-6267
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1213 S Greenfield Rd, Mesa, AZ
85206, United States

Hours

Reviews

3.5
2,298 reviews
5 stars
853
4 stars
431
3 stars
391
2 stars
193
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including wrong orders, long wait times, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Cleanliness Issues

Some reviews highlighted cleanliness problems, particularly in the dining area and restrooms.

Staff Performance

Feedback indicated a need for better staff training and management, with many noting that employees often seemed overwhelmed or unprofessional.
  • TJ
    Travis Johnston
    1 day ago
    1.0
    Made me wait forever then didn't give me the cheeseburger I ordered. The staff is just kids playing around. No Mcribs.
  • KG
    Kristine G.
    Nov 14, 2025
    1.0
    I have no idea what’s happening here. I was in the middle of ordering and they just disappeared and didn’t respond to me anymore. No one else was ordering. Super weird. Won’t come back. Edit: the owner asked me to put in a formal complaint on the corporate website. I’m going to hard pass. I’m not going to rattle on a low wage worker for having a bad day.
  • DE
    Dale Eagar
    Nov 14, 2025
    3.0
    McDonald's is just basic fast food burgers and similar fare. This location met the general expectations I've formed from many visits to McDonald's restaurants all over. That includes food taste, presentation and care in food preparation, basic facility cleanliness, restroom cleanliness and maintenance and staff attention to customers. Nothing stood out either positive or negative, so an average rating of three stars was earned.
  • JD
    Josh Dille
    Nov 5, 2025
    1.0
    Literally everytime i come here i have to wait out front for 10 minutes or more for a drive thru order..this time it was 10 nuggets and a happy meal..i know its fast food and you get what you get but...frustrating. they had 6 cars out front waiting on food and they arent even busy
  • JG
    Jonathan Gaines
    Nov 1, 2025
    1.0
    It’s McDonald’s can’t expect much but the crew tonight 11/1 around 7pm was especially disappointing. Mobile order for drive through. Got parked handed 4 drinks with no carrier no straws. Had to ask for both only received a torn carrier. Wrong drinks missing food. No SAUCES. Food that was in bag was far from hot. Won’t return or recommend this location
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Mesa, AZ is open daily from 5:00 AM to 10:00 PM for dine-in and from 5:00 AM to midnight for drive-thru services.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:30 PM, including same-day and no-contact delivery options.