Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,794 reviews
5 stars
764
4 stars
334
3 stars
271
2 stars
105
1 star
320
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and the presence of flies, raising concerns about hygiene.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold, poorly prepared items and dissatisfaction with taste.
Staff Attitude
Multiple reviews mentioned staff members displaying negative attitudes, including rudeness and lack of professionalism.
- JSJoann Smith1 day ago1.0Make sure you check your food before you drive off or all out. My food is messy, cold, or old. My pregnant fiancés Big Mac was done so messy to where I had to go back in and have they remake it.
- CWChris WebbNov 9, 20251.0Definitely do not come here and expect a smile. Definitely not a have a nice night. Not sure what is in the water at this McDonald’s but it isn’t good. Absolutely terrible service.
- BTBrad ThompsonOct 30, 20251.0Ordered a large 20 piece chicken nugget and a large big mac meal expecting my monopoly pieces. I only got them on the drinks so now I'm our 5 monopoly pieces. Not cool
- JMJordia MesaArizonaOct 29, 20252.0This specific MacDonald is really dirty tables and all .. flies all over
- VGveronica pereda GalindoOct 22, 20251.0It was the worse customer service ever I did doordash today and got my son a chocolate milk and I never received it I was just calling the store to let them know they never sent it ! The guy who picked up the called was the worse! I said I never got my chocolate milk as I was finishing up my sentence he cut me off and said that’s between you and DoorDash have a nice day!! I was like waaat? Also he didn’t want to provide his name or the mangers which I already know hector and Felicia there ! This has to stop they need to do better with customer service!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1460 W Southern Ave, Mesa, AZ?
McDonald's at 1460 W Southern Ave in Mesa, AZ is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that is open 24 hours every day.
What delivery options are available at this McDonald's?
Delivery is available 24/7 with services including curbside pickup, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or via their online ordering links.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available besides McDonald's?
Nearby you can find Philly Steak & Wings and Carl's Jr., which are alternative fast food restaurants.
Are there any nearby retail stores near this McDonald's?
Yes, nearby retail stores include T.J.Maxx, Deb Shops, and Hollister, where customers can shop before or after dining.
What beauty and salon services are close to this McDonald's?
Nearby beauty services include Nails By Salon, Flores Institute of Nail Design, Regency Beauty Institute, and Fade Tite Barber Shop.
What are some nearby entertainment options near this McDonald's?
Nearby entertainment includes Redbox kiosks for video and game rentals and Wide World Maps & MORE! Mesa Map Center & Gallery.