McDonald's

3.4
1615 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
146 W Baseline Road, Mesa, AZ
85210, United States

Hours

Reviews

3.4
1,615 reviews
5 stars
548
4 stars
347
3 stars
278
2 stars
129
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about cold, stale, or incorrect items.

Cleanliness

Multiple reviews highlighted unsanitary conditions and dirty dining areas, contributing to a negative experience.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Staff Friendliness

Despite service issues, some customers noted friendly staff members who provided good service.
  • KK
    KyuubiVI
    Dec 21, 2025
    4.0
    I only do curbside so idk what the atmosphere is sitting inside. The food is always fresh though, and the service is good. Now the curbside parking is a squeeze to say the least. It needs to be bigger.
  • CG
    Chelsey Greer
    Dec 11, 2025
    1.0
    This location is the literal worst. Don't do curbside pick up. They close the order out EVERY TIME and you have to go inside to get your food. Completely ridiculous.
  • ZA
    Zac Alameda
    Dec 6, 2025
    1.0
    Ran out of grinch socks. Boo!
  • PP
    Possum
    Dec 4, 2025
    1.0
    This McDonald's seriously tried to scam me this morning. For awhile now I've noticed that when I order through the drive thru it always somehow ends up being more expensive than it should be so I started only using the app. Now their stupid app won't let you pay using their own gift cards so I had to order in person. I ordered the exact same thing that I had put in my cart on the app and they tried to insist my $6 order was over $10. The first guy just immediately gave up and walked away for some other lady to deal with it. I had to get their app that barely works to pull back up my cart and literally show her that I was right. After I showed her she still tried telling me it was like $8. I pulled back out my phone and said no it should be $6 and finally she managed to give me the right total. This company needs to relearn it's place in this world. You're really trying to scam people over some cheap food that keeps getting made cheaper while the prices keep going up. I already was done with McDonald's because of their prices, but this experience makes me not even want to use the rest of my gift card.
  • DS
    Daniel Serrato
    Dec 2, 2025
    1.0
    I was treated like I was some scumbag bummy homeless person yes I am considered homeless but that doesn't change who I am nor should it matter as long as I am happy and I treat everyone else with respect I am not a piece of crap I am a working class man who has fell on extremely hard times and just because I am just barely scraping by I was happy that I found a stash of my pennies I had put away for a rainy day well today like the past couple of months is that rainy day time so I had $2 in paper money $2.20 in quarters dimes and nickels the remaining $3.30 was in pennies I counted it before I came in so it would be smooth so that way I wouldn't hold up anyone else in line or hold the employee back because they had to sit there and count everything but that wasn't the case I was basically made fun of treated like I was scum and completely given the cold shoulder and the I can't believe this guy is paying in pennies wow the food was great the service is what stinks and needs to be put in check and make sure they have a better attitude come McDonald's do better

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 146 W Baseline Road, Mesa?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 9:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.