McDonald's

3.4
1607 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
146 W Baseline Road, Mesa, AZ
85210, United States

Hours

Reviews

3.4
1,607 reviews
5 stars
547
4 stars
344
3 stars
277
2 stars
129
1 star
310

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the location is often dirty and unkempt, with sticky floors and unclean tables.

Service Quality

There are frequent complaints about poor customer service, including rude staff and incorrect orders, although some customers noted friendly service.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items, and inconsistent preparation.

Wait Times

Many reviews highlighted long wait times for food, with some customers waiting over 20 minutes for their orders.

Pricing Concerns

Several customers commented on rising prices and perceived poor value for money, especially in relation to food quality.
  • GW
    gabby werft
    Oct 25, 2025
    3.0
    It's always dirty and never clean. Always short-staffed, but people are at least nice
  • JR
    Jeanine Romero
    Oct 9, 2025
    1.0
    They cancelled my order right when I pulled up. I then ordered a mccrispy on their kiosk because it is listed as a monopoly menu item. I waited 10 minutes for my sandwich and never got my game pieces. I asked them about it and was told I was mistaken. Waste of my time and waste of money
  • JM
    Jenn Moynihan
    Oct 6, 2025
    4.0
    Staff was nicr
  • SH
    shitbigwhiteguy here
    Sep 17, 2025
    5.0
    Always a so nice best staff around friendly helpful
  • CC
    C C
    Aug 23, 2025
    1.0
    8-23-2025 10:30am. I was told to park in lane 2, no problem, they tell another car behind me to park in lane one. So now that guy has to drive around me to park. OK no biggie, the girl comes out and asked if i had a mcdouble meal, I said mcdouble meal, she hands me a bag and goes to the other car, I open my bag and it's the wrong order, same with other car, OK, again no biggie, but when she walk by she accuses me that I'm the one at fault. Which basically means I'm liar! Furious that she said that I chewed her out then and there, She was either higher than a kite or mental. I took all back in and confronted her and she lied again blaming me, manager was there. I was quickly given a refund by the manager who was very polite. Mcdonald's you all need to get it together as you all hire employees like that then well you should be ashamed of yourself. I am officially done eating at a seriously over priced junk food place like Mcdonald's. Never again will I eat at a Mcdonald's, unhealthy and overpriced. It's enough..!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 146 W Baseline Road, Mesa?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 9:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.