McDonald's

3.5
2086 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1350 South Power Road, Mesa, AZ
85206, United States

Hours

Reviews

3.5
2,086 reviews
5 stars
838
4 stars
378
3 stars
324
2 stars
141
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

The restaurant was noted for its cleanliness, particularly in the dining area and restrooms, although some customers reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Staff Recognition

Several customers specifically praised an employee named Daniel for his exceptional service and positive attitude.
  • EL
    Elias Latour
    3 days ago
    4.0
    I ordered two cheeseburgers to go. I was told to sit in spot 1 till it was ready. The food arrived pretty quickly, and I was on my way. Later, I realized there were no napkins, so I wiped my face with the brown paper bag.
  • TG
    TuuvieTheG.O.D. Galloway
    Nov 9, 2025
    1.0
    Went in last night and ordered a 10 piece nugget, large fry, and a value box that was supposed to include a 4 piece nugget on the side with another burger, fry, and a drink, with a side of Mac sauce… What I received was 10 nugggets, 2 sets of fries that were cold (not even warm, straight cold), NO 4 piece nugget because inside the 4 piece nugget box was the Mac sauce I asked for on the side!! If I could’ve gave 0 stars, I would’ve… Worst service ever!!
  • AS
    Angelina Sheppard
    Nov 6, 2025
    1.0
    I don’t get McDonald’s often but every single time I’ve gone to this location it’s been awful. Always dirty. They never get orders right, they fill the fries half way, the crew members are rude. I can’t stand this location and I refuse to give it any more of my money.
  • BJ
    B JM
    Nov 5, 2025
    1.0
    There are a lot of staff, not many customers, but the food is prepared very slowly. They work in a chaotic manner, delivering the wrong orders, asking the same questions over and over again. I waited for my food for almost hour. This is not a fast food restaurant. This is food that takes a long time to prepare.
  • KS
    Kevan Scott
    Oct 28, 2025
    2.0
    Whoever the manager was that was working that night had told me as soon as I walked into the restaurant to use drive thru. I could imagine how upset I would be if I was on foot. All while he had the nerve to assume that I was Spanish speaking. He started speaking Spanish and I am full native American. It was kinda shocking how quickly the kick out was over the actual wait for just a mcflurry. Definitely something going on when it's the boss doing that with other customers in the store. That made me feel rather profiled

Frequently Asked Questions About McDonald's

What are the regular service hours for this McDonald's location?

This McDonald's in Mesa, AZ is open daily from 5:00 AM to 9:00 PM for in-store services.

What are the delivery hours for this McDonald's?

Delivery is available every day from 5:00 AM until 11:30 PM.