McDonald's

3.6
2741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19601 E Cordes Lake Road, Mayer, AZ
86333, United States

Hours

Reviews

3.6
2,741 reviews
5 stars
1,023
4 stars
603
3 stars
524
2 stars
230
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some staff are praised for friendliness while others, including management, received criticism for rudeness and poor customer interaction.

Food Quality

Food quality is inconsistent, with some customers reporting hot and fresh meals while others experienced cold or poorly prepared items.

Pricing Concerns

Many customers expressed dissatisfaction with high prices relative to portion sizes and quality, feeling that the value for money is lacking.

Cleanliness

The restaurant is generally reported as clean, though some reviews noted issues with cleanliness in specific areas like restrooms.

Ordering Experience

Customers are frustrated with the kiosk ordering system, citing difficulties and delays, preferring traditional counter service.
  • BW
    Breanna Wright
    4 days ago
    5.0
    This is the small-town spot to go for a quick bite to eat. The employees are always nice, even with the stress of a line of people waiting impatiently.
  • SK
    Sharon L Knapp
    Nov 16, 2025
    3.0
    We enjoy the ice cream cones🍦at the McDonald's in Cordes Lakes better because the machine was made in Italy. That quality 👌 is great.
  • JM
    John Mixer
    Nov 13, 2025
    3.0
    They are not very attentive to customers who don't want to use the kiosks. They don't call out your order when it's ready, make sure you're near the counter to see your order brought to the counter.
  • DC
    Diana Cervantes
    Nov 9, 2025
    4.0
    Stopped to use the restroom on our roadtrip. Might as well grab a snack. Service was prompt and we were able to continue our trip. Great pit stop if you’re traveling. Forgot to mention that if you have the app you can use it while sitting down. Or scan your code at Kiosk to get points.
  • JR
    Jodi Rowe
    Oct 28, 2025
    1.0
    The new system of kiosk ordering and NO customer service is awful. We waited 25 min for a cup of coffee they “forgot” so many people complained & couldn’t get service. Never going back. Also noticed they were filling orders but not a single fryer was on or had food in it. The ice cream machine wasn’t working either.

Frequently Asked Questions About McDonald's

What are the standard operating hours for this McDonald's location in Mayer, AZ?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services? If so, during what hours?

Yes, delivery is available daily from 5:00 AM to 10:30 PM.