Dairy Queen

3.2
444 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
19680 N John Wayne Pkwy, Maricopa, AZ
85139-5500, United States

Hours

Reviews

3.2
444 reviews
5 stars
157
4 stars
75
3 stars
46
2 stars
37
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unhelpful staff, and poor customer interactions, leading to frustration.

Food Quality

There were mixed reviews on food quality, with some customers enjoying the ice cream and burgers, while others complained about cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted concerns about cleanliness and sanitary conditions, with some customers feeling uncomfortable due to the state of the restaurant.

Pricing

Many customers found the prices to be high for the quality and portion sizes, leading to dissatisfaction.

Customer Experience

Several reviews indicated a negative overall experience, with issues ranging from incorrect orders to rude staff interactions.
  • JJ
    jpsheaffer
    1 day ago
    2.0
    Blizzard ice cream not up standard. Ice cream was already melting when we picked up our in-store order. A bit of a let down.
  • AA
    Amber Ali
    Oct 17, 2025
    2.0
    Whoever worked on 10/16/25 at and made my heath bar blizzard at 7:25pm…I hope your pillow is always warm and that you never have a good nights sleep. What you gave me was a vanilla ice cream blizzard with hardly anything in it. Do better
  • MW
    Michael Wilson
    Sep 27, 2025
    5.0
    I headed over to Dairy Queen for a little late-night snack. Ended up getting a yummy chocolate sundae with nuts and a refreshing root beer float. Just wanted to drop a quick note with a suggestion - it would be awesome if you could bring back the tropical and tropical blizzards to your menu. Thanks!
  • DD
    doopdedoop13
    Sep 19, 2025
    1.0
    Asked for a hot fudge Sunday instead got what tasted like the cheap chocolate syrup you get from the grocery store. Not thick, not hot and not appetizing :(
  • DH
    Deanna Houston
    Sep 15, 2025
    4.0
    Dairy queen always makes their food fresh and has the best fries in town to me. I've never had a poor experience there.

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen in Maricopa, AZ offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and custom ice cream cakes from DQCakes.com.

What are the operating hours for Dairy Queen at 19680 N John Wayne Pkwy?

Dairy Queen is open every day from 10:00 AM to 10:00 PM.