Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,377 reviews
5 stars
336
4 stars
194
3 stars
194
2 stars
127
1 star
526
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being inattentive, rude, or unprofessional.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Speed of Service
Customers frequently complained about slow service, long wait times in both drive-thru and lobby, often exceeding 20 minutes.
Food Quality
Several reviews mentioned subpar food quality, including cold items, poorly prepared meals, and missing ingredients.
Management Issues
There were mentions of ineffective management and lack of training for staff, contributing to the overall negative experience.
- VLVeronica Lister2 days ago1.0Well go through the drive thru asked for a #1 and #2asked for lightly salted fries received overly OLS fries. And nuggets. Last time I looked nuggets were not #1 or #2
- KDKev DR8KE2 days ago1.0Specifically ordered light salt on fries, the fries were old and overly salty. Ordered a cheese burger and got 10 piece nuggets. Horrible. It was a simple order! Food was not even hot. Who is the district manager. I will be contacting the DM.
- TTTJan 4, 20261.0Don't come here for breakfast! Lunch and dinner was decent. Very slow service. All around. Egg biscuit sausage biscuit was old stale nut up to standards. Coffee is horrible. And they don't fulfill the condiments that you order.
- THTrevor HallDec 28, 20255.0I had an issue with my order, however the manager that was working the morning of 12/28 (I didn’t get his name) corrected it effectively and very politely, and also was dressed very professionally and seems to care about his job a lot.
- JJjimwerDec 26, 20251.0Came in to order a coffe, not even a single word from the stuff members, I understand they are busy and yes they do have those little screens to place your own order but most of the time they dont work so it's easier to place your order directly with the cashier, over 5 mins standing to wait for service and not even a single (I'll be right there in a minute or so)and also the gentleman in from of me walked away without ordering anything, not sure how long he was standing there too, employees just ignored us.
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours at 13018 W Indian School Rd, Litchfield Park, AZ?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at McDonald's at this location?
The drive-through is open daily from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM through their official delivery service.
What types of pickup and delivery services are offered here?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What is the main phone number to contact this McDonald's?
You can reach them at +1 623-935-7710.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include A&W Restaurant, China Red Cafe, KFC, Famous Johnny B's Pizzeria, Pick Up Stix, and DiCarlo's Pizza, offering diverse dining options.
Are there any nearby convenience stores or gas stations around McDonald's?
Yes, Circle K and Corner Store are nearby convenience stores that also provide retail and automotive services.
What other services or attractions are close to McDonald's at this location?
Close to McDonald's are The Joint Chiropractic, Lavender's Day Spa, Sun West Nails, Cold Rush Cryotherapy, Desert Reign Medspa, and Tap Savvy bar, perfect for relaxation or health needs after your meal.