Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,361 reviews
5 stars
333
4 stars
194
3 stars
194
2 stars
123
1 star
517
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about old or improperly prepared items, such as overcooked fries and cold burgers.
Slow Service
Customers frequently mentioned long wait times in both drive-thru and lobby, with some waiting over 30 minutes for their orders.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
- JJJan not JaneNov 14, 20255.0First time I've been to the drive through, impressive set up. Even with several cars in front of me, it was quick and smooth!
- SPSaspar PNov 12, 20255.0Went for a coffee late in the day & they made a fresh pot just for me - thank you!!
- EDEric DombrowskiNov 8, 20251.030 dollars for 2 meals is steep, to get missing fries and missing ingredients is just bad service I wouldn't try this one if I were you
- RBReality Bee (Honey Bee)Nov 6, 20251.0Fired, nasty attitude, nasty old food served, rude cashier talking about her personal issues manager and all just nasty , and had to wait for my refund, customer service these days suck , gave our last dollar... No funds to go else where now.. The worst FIRED!!! SHE SAID SHE WAS ON HER PERIOD LIKE WE WANTED TO HEAR THAT, DISGUSTED!!
- MHM. HamiltonOct 16, 20253.0Mc Donald's has gone down in its reputation over the years. Also, prices have gone up, even with the app, your not saving a whole bunch of money. Customer service has also decreased in valuing their customers with decent customer service. Get it together Mc Donald's. Serving over a billion people, and having terrible customer service is not acceptable
Frequently Asked Questions About McDonald's
What are McDonald's regular opening hours at 13018 W Indian School Rd, Litchfield Park, AZ?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at McDonald's at this location?
The drive-through is open daily from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM through their official delivery service.
What types of pickup and delivery services are offered here?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What is the main phone number to contact this McDonald's?
You can reach them at +1 623-935-7710.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include A&W Restaurant, China Red Cafe, KFC, Famous Johnny B's Pizzeria, Pick Up Stix, and DiCarlo's Pizza, offering diverse dining options.
Are there any nearby convenience stores or gas stations around McDonald's?
Yes, Circle K and Corner Store are nearby convenience stores that also provide retail and automotive services.
What other services or attractions are close to McDonald's at this location?
Close to McDonald's are The Joint Chiropractic, Lavender's Day Spa, Sun West Nails, Cold Rush Cryotherapy, Desert Reign Medspa, and Tap Savvy bar, perfect for relaxation or health needs after your meal.