McDonald's

3.6
2160 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
US Hwy 160 & US Hwy 163, Kayenta, AZ
86033, United States

Hours

Reviews

3.6
2,160 reviews
5 stars
741
4 stars
519
3 stars
470
2 stars
164
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Cleanliness

The restaurant was noted for its cleanliness, with several customers praising the well-maintained facilities.

Pricing

Many reviews mentioned high prices compared to other locations, with some customers feeling that the value for money was poor.

Staff Attitude

Mixed feedback on staff attitude; while some praised friendly service, others reported rudeness and lack of professionalism.
  • DL
    Debbie Little
    1 day ago
    1.0
    Lady in the window was extremely rude. Basically threw my change at me went down in my car seat. I don’t know that I’ll ever stop there again and I come through twice a week.
  • SG
    Simon Gillet
    Dec 29, 2025
    1.0
    Mc Do typique des US, très cher, attente très longue alors que peu de monde, servi tiède, personnel qui fait le minimum ( et encore) et manager odieux ...
  • NJ
    Nicole James
    Dec 28, 2025
    1.0
    Hi, I am anonymous to the manager/supervisor of McDonald’s Kayenta location , Arizona. I’m just writing to acknowledge the disembodiment and lack of professionalism and customer service. I’ve seen one person who is top-tier customer service in this establishment. Other people in this establishment is not up to par , but the one person I see that is up to par is the most successful person, Beautiful professional, and always willing to help and also I have seen that she will teach employees to be better than any other. I am willing to give a full consent and a full knowledge of who this person is. But for now I want it to be anonymous. I’ve seen other managers through this establishment be so lazy and so inconsiderate, and so unprofessional compared to her she is so professional she knows what is going on and she teaches her coworkers how to be great. Please take my opinions and proof into this establishment.
  • EM
    Explorer Man
    Dec 28, 2025
    5.0
    This is probably the cleanest McDonald's I've been to in recent years. I ate my burgers inside and the entire lobby was organized and clean, bravo McDonald's! My only gripe is the price, $5.99 for a double cheeseburger and $4.29 for a medium fry... so costly compared to where I live. Still 5 stars though, food was hot and was ready quickly!
  • CL
    Crissy “Pinky” Lansing
    Dec 11, 2025
    3.0
    This is a nice looking place on the outside. Went inside once and it was clean. However, this location needs to learn to read. Every single time I had asked for my kid’s meals to have extra fries and yet this place doesn’t fulfill this request EVERY TIME! What’s the point of offering curbside when you have to go inside to correct an issue? It’s very inconvenient! One of those times, the fries only had 5 individual fry. Are they trying to proportionate.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Kayenta, AZ?

McDonald's in Kayenta, AZ is open from 5:00 AM to midnight Monday through Thursday, and from 5:00 AM to 1:00 AM Friday through Sunday.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:00 AM to midnight Monday through Thursday, and until 1:00 AM on Friday through Sunday via their delivery website.