McDonald's

3.0
1312 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7019 North Litchfield Road, Glendale, AZ
85307, United States

Hours

Reviews

3.0
1,312 reviews
5 stars
368
4 stars
211
3 stars
211
2 stars
124
1 star
398

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, with some praising individual employees while others reported rudeness and lack of attention.

Food Quality

Several customers complained about food being served cold, stale, or improperly cooked, impacting their overall satisfaction.

Management Issues

Numerous reviews pointed to poor management and organization, contributing to slow service and customer dissatisfaction.
  • SS
    Stephen
    3 days ago
    4.0
    Had a small wait but the food was as expected. Staff did a good job navigating the rush hour.
  • AD
    Ava Dusci
    3 days ago
    2.0
    It always takes forever to get my food. I just sat for 15 minutes in the drive thru. I’m currently still waiting. It’s always like this:)
  • GK
    Greg Kinney
    6 days ago
    1.0
    Wrong food cold and don't ask to fix your order manger is rude
  • AH
    Azusena Hernandez
    Nov 9, 2025
    2.0
    While the manager was awesome and courteous, very helpful and pleasant. The food however I ordered breakfast burritos, the tortillas were hard as Frisbee definitely not good food arrived no drinks we ate still waiting on drinks . McDonald's needs to get it together we pay good money and expect fresh food not yesterday's burritos...
  • AC
    Amanda Chantel
    Oct 6, 2025
    1.0
    Decided to try McDonald’s for the first time in a long time since they brought the monopoly back. I got two orders of a 10 piece nugget nuggets, medium fry and a medium drink and I got none of them monopoly peel stickers. I called the store to let them know they’re promoting even though they’re not providing any of the stickers and it just kept ringing and ringing. Thanks a lot won’t come back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7019 North Litchfield Road in Glendale, AZ?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.