McDonald's

3.4
2719 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6002 N 59th Ave, Glendale, AZ
85301, United States

Hours

Reviews

3.4
2,719 reviews
5 stars
948
4 stars
485
3 stars
494
2 stars
211
1 star
581

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, floors, and bathrooms.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru and during peak hours.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

Several reviews noted rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • DM
    Drew Mack
    Nov 14, 2025
    1.0
    This store is unsanitary and the staff is dangerous. They have food set aside for people they dont like. I ordered my meal on the app. Im sitting waiting for them to call my number when they do they place it in the pick up section…once the this lady seen what I looked like she hurry and took my food from the pickup area to a undisclosed area which was strange. I get to my food and it didnt even look edible she switched my food out with some sabatoged food. Then when I came back and asked the manager for a refund she literally takes a dollar out the register and says you used a coupon. She wouldnt give me a proper refund with the appropriate documentation needed like a reciept. The lady in the purple is the manager who wouldnt give me a proper refund. The lady in the black is a dangerous lady whos essentially poisoning peoples food…Double check your food at this location they are Dangerous!
  • MM
    Melissa
    Nov 8, 2025
    1.0
    We went thru the drive thru and they didn't apply my discount and then they gave me cold French fries and a hard bun. I exchanged the French fries and they asked why I said they were cold and they felt them like I was lying. I mentioned the discount and they said the couldn't do anything about it now. They don't pay attention because they are too busy yapping amoungst each other and not paying attention to their job. I usually don't do this but they have made it a habit.
  • TF
    Thomas Franks
    Oct 29, 2025
    3.0
    Felt like an automated exchange. No true service. Store was pretty dirty. I get it, you might be busy, but that’s no excuse to allow this.
  • EB
    Edward Bartkus
    Oct 24, 2025
    3.0
    The surrounding area is in noticable decline, at least l want panhandled this time. The drive thru was severely backed up so I elected to enter the store. The facility appeared clean and functional, the staff appears frazzled which supports the time warp pace as everything here is in slow motion as nothing is accomplished with any sense of urgency. I felt as if my time wasn't valued or respected. I won't eat the food here but to McDonald's credit they do offer excellent iced tea, and to my knowledge it's not laced with endless chemicals and additives like the food is. Good tea but otherwise a thoroughly unimpressive visit. It's not fast food it's just McDonald's flavorless version of food like products.
  • RV
    Ray Valenzuela
    Oct 23, 2025
    1.0
    0/10 no communication no costumer service I’ve gone 3 times for breakfast and have gotten a McGriddle with no patty , next time I come they’re egg burritos tasted cold , now today I’m ordering my meal and they ask me what sauce do I want and I tell them 3 sides of ranch for my family and they gave me 1 and looked right at me smh I work down the street and can’t even get a good meal lol

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Glendale location?

McDonald's Glendale at 6002 N 59th Ave is open from 4:00 AM to 11:45 PM Sunday through Thursday, and 24 hours on Friday and Saturday for dine-in and delivery services.

Does this McDonald's have drive-thru service and what are its hours?

Yes, this McDonald's offers a drive-thru service open from 4:00 AM to 11:45 PM Sunday through Thursday, and 24 hours on Friday and Saturday.