McDonald's

3.3
3024 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4302 W Thunderbird, Glendale, AZ
85306, United States

Hours

Reviews

3.3
3,024 reviews
5 stars
1,037
4 stars
549
3 stars
510
2 stars
246
1 star
682

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of accountability.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Food Quality

Several reviews mentioned cold or subpar food, with some customers experiencing food poisoning, while others noted that the food was sometimes fresh and hot.

Long Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often leading to frustration.

Cleanliness

Multiple reviews pointed out unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
  • LH
    Linda Hamilton
    2 days ago
    5.0
    I haven't been to mcdonald's in a long time.I had the muffin, egg and bacon, breakfast. And I enjoyed it.
  • BB
    Blake
    Nov 7, 2025
    1.0
    Went and bought a chicken sandwich meal today. The machine didn't print my receipt out. So I told the young boy that maybe they need to put paper in the machines so no one else would have this problem. He looked at me crazy and walked off. He came with my food and something told me to open it and check. It looked like he had spit a nasty lugie on my sandwich. I said hell naw give me my money back on the card. Then he starts yelling at me talking about how he gonna smoke me. So I politely say come outside on so me. Morel of the story check ur food when u go there. All employees there was okay with it. But all of them are deployable if u want my opinion. That McDonald's should be on 27th and Indian School. CHECK UR FOOD
  • SE
    Shawanna Chambers El
    Nov 2, 2025
    1.0
    If I could leave zero stars I would. The food is ALWAYS HORRIBLE. The managers are TERRIBLE. Don’t know why they reconstructed this location it was better torn down.
  • DC
    Desiree Cota
    Oct 31, 2025
    1.0
    This McDonalds is the worst one I’ve been to so far. If I’m ordering nuggets and I ask for extra sauce since when do they charge to get sauce?? That’s not even why I’m upset the girl had attitude when I asked for extra sauce she said they charge I was like are you serious so she gets the sauce but she throws it at me and closes the window. Horrible customer service.
  • LO
    Looke Overthere
    Oct 27, 2025
    3.0
    Sign advertising Monopoly pieces. But none on Big Mac, Large Fry, nor Large Drink. When asked, reply was simply "oh. we don't have any". Not even a basic apology

Frequently Asked Questions About McDonald's

What are the McDonald's Glendale, AZ location's hours of operation?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery services.