Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback indicates a lack of professionalism and attentiveness among staff, with several customers experiencing rude behavior and poor service.
Speed of Service
Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported for both food and order fulfillment.
Food Quality
While some customers enjoyed the food, there were complaints about undercooked items and inconsistent freshness, particularly with fries.
Management Issues
Several reviews pointed to poor management practices, including inadequate training and lack of accountability for staff mistakes.
DS
David Salinas
Nov 6, 2025
5.0
Very awesome 👍
GS
G “Vineyard-GHS-” S
Oct 30, 2025
3.0
Just ordered one Burger through drive-thru. I was asked to pull around to drive through parking spot #1...
15 minutes later I decided to go inside and ask where my food was...
They literally had no idea! Manager lady decided to give me free fries for the wait....
The fries were unsalted in undercooked!
If this is what the managers providing then it's probably time to re-staf this location
ZP
Z P
Oct 30, 2025
1.0
I've had several issues with this location. Most recently, they didn't even enter my order after paying for it on door dash. This caused a simple McDoubke with fries and a coffee to take newly an hour just to be picked up and even when I received it, it was still wrong, I requested no cheese but they still put cheese on it. I've had other issues with them getting my order wrong almost always putting cheese on my burger when I order without cheese. l've tried ordering hamburger and tried ordering McDouble with no cheese, they still get it wrong, 80% of the time... granted they've always been good to replace what ever item was incorrect however, I do not want to wait in line again while my spouses food is getting cold. Their food is good, minus the fries which I wish could consistently be fresh, my main issue with this location is their lack of competence and simply paying attention to the ticket stub. This last time is my final exception and I am willing to burn the extra gas to go to the next location down the street. And do not leave me any link to click and write another review so someone can send me a coupon for some free fries, just please pay attention to the grievances that multiple other people have and do better.
BB
Bridget
Oct 19, 2025
1.0
If you don’t like customer service, you shouldn’t work in customer service. I simply had a question for the young lady, and she ignored me and walked away, and when I asked her for her name, she put her hand over her name tag and said she would not give me her name and had an attitude and went to the back and would not cometo the front at all I understand that it busy but in a customer service job you’re supposed to have patience and not let it show in your face or attitude I will not be coming to this location no wonder they have bad google reviews. Don’t recommend this McDonald’s left upset and hungry. I’m so upset that i Didn’t even have an account and I made one just to write this review!
ZH
ZARRON HENRY
Oct 5, 2025
1.0
Employees in there playing to much this is why the lines are backed up. They need training and supervision! 20 mins for 1 meal too much clowning going on in the store
What are the regular dine-in hours for McDonald's at 4401 W Glendale Ave?
The dine-in hours are daily from 5:00 AM to 9:00 PM.
When is the drive-thru open at this McDonald's location?
Drive-thru hours are generally from 5:00 AM to 2:00 AM Sunday through Thursday, and extended to 3:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery from this location and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:45 AM Sunday through Thursday, and until 2:45 AM on Fridays and Saturdays.
What contactless and pickup options does this McDonald's offer?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order using a mobile app for this McDonald's?
You can order via the McDonald's app available on both the Apple App Store and Google Play Store.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this location features a drive-thru for customer convenience.
What popular nearby dining options are close to McDonald's at 4401 W Glendale Ave?
Nearby popular dining places include Uncle Raheem's Soul Food Seafood House & Lounge, Taco Bell, Burger King, KFC, and NiuMama Kitchens for Asian fusion cuisine.
Are there any fitness centers near McDonald's where I can work out before or after dining?
Yes, EōS Fitness is a nearby gym and sports venue where you can exercise before or after your meal at McDonald's.
What other nearby facilities could be useful when visiting McDonald's at this location?
Nearby services include Emergency Dentist 24/7 and Glendale Dental Group for dental care, as well as Food City grocery store for shopping needs.