McDonald's

3.5
2120 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16874 N 59th Ave, Glendale, AZ
85306, United States

Hours

Reviews

3.5
2,120 reviews
5 stars
799
4 stars
439
3 stars
347
2 stars
161
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Feedback on food quality was mixed, with some customers praising fresh items while others complained about stale or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.

Customer Service

While some employees received praise for their friendliness and helpfulness, many reviews pointed to a lack of attention and urgency from staff.

Atmosphere

The atmosphere was described as uninviting and cold, with some customers feeling uncomfortable due to the presence of loiterers.
  • KL
    K Lyric
    Nov 12, 2025
    5.0
    The food was what you would expect from McDonald's...this review is strictly for the blonde cashier around 3pm on 11/12. EXCELLENT SERVICE!!! She was sooooo nice and went above and beyond. As she was walking back and forth taking orders, handing out food meanwhile most customers where so nasty to her for being out of drinks as she apologized multiple times offered solutions and constantly double check to make sure everything was correct. She did an excellent job handling the situation. I hope she has an amazing week!
  • DD
    dulce
    Oct 25, 2025
    1.0
    I go to Mcdonald's for their excellent and quick food service. ☺️ However, this was NOT the case today. 🙁 I waited on a large fry for 30 minutes!!! 😡🤬
  • LB
    Liliana Bowdrie
    Oct 16, 2025
    1.0
    The guy was rude and had an attitude that did not take the code either
  • JJ
    Jonell Jurado
    Oct 8, 2025
    2.0
    The dive through window displayed my order correctly but I got the wrong items
  • JW
    Jai Williams
    Sep 30, 2025
    1.0
    The cashier was top notch, she was so helpful and funny. What I didn't think was funny was when I got home and my 10 piece chicken nuggets were so dried out and old I couldn't eat them. They were hard, dry thin and nasty. (Ate 1 1/2).

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 16874 N 59th Ave, Glendale?

Delivery is available daily from 5:00 AM to 11:45 PM.

Can I get food via drive-through at this McDonald's location?

Yes, the drive-through is open every day from 5:00 AM to midnight.