Wayback Burgers

3.8
232 reviews

About

Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
1110 S. Gilbert Road, Gilbert, AZ
85296, United States

Hours

Reviews

3.8
232 reviews
5 stars
125
4 stars
28
3 stars
19
2 stars
23
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some staff being praised for their friendliness and attentiveness, while others were criticized for being untrained and inattentive.

Food Quality

While many customers enjoyed the burgers and found them tasty, there were numerous complaints about food being cold, poorly prepared, or not matching menu descriptions.

Wait Times

Customers frequently reported long wait times for food, often exceeding 20 minutes, even during off-peak hours, indicating potential staffing issues.

Cleanliness

The restaurant was noted for being clean and well-maintained by some, but there were also reports of dirty tables and disorganized conditions.

Pricing

Some customers felt the prices were reasonable for the quality, while others thought the food did not justify the cost, especially given the portion sizes.
  • BG
    Brett Goodrich
    Nov 10, 2025
    3.0
    It appears wayback burger of Gilbert has closed and if anyone cares for my opinion, I can tell you why. This was a burger joint promised to be a fresh to order burger, which means it better come with service and atmosphere superior to a fast food joint and it did not the employees looked miserable and if you ordered food after the manager went home it was worse than most fast food restaurant service, they messed up orders. They didn’t seem to care. this falls solely on the people who ran it and the employee training and development or lack thereof the burger when made right was delicious.
  • SD
    Shane Denney
    Oct 10, 2025
    1.0
    Looks to be perma closed for not paying bills
  • MF
    Monica Frazer
    Sep 19, 2025
    5.0
    We ordered an A1 steakhouse burger and a bourbon bacon. These signature burgers were fabulous! French fries and onion rings hot and delicious! I wish we had taken pictures before we devoured the food. Hailey at the counter was a delight! We will be back!
  • KM
    kyera Mccluskey
    Sep 19, 2025
    4.0
    The workers are amazing!!! However the food is alright! I mean 30$ for 2 people wasn’t bad but the food was just eh. Like nothing fancy about it nothing to rave about.. was kinda disappointed
  • AK
    Aspen K
    Sep 14, 2025
    5.0
    Hailey is incredible! My boyfriend and I came in on Saturday night, for the first time. I’m super picky and had high expectations of what I wanted. Hailey served us, she was super kind and patient. We didn’t feel rushed in the slightest. She even threw away our trash before we could even get up! It’s hard to find good customer service and it was late (8:00) so i’m sure she’s tired and had a long day. Couldn’t tell tho, she’s awesome. The food was great too! Definitely was not disappointed and that says a lot lol. The tater tots are better than Sonic and everything was so fresh. We will absolutely be coming back. What a great find!

Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the delivery and pickup options available at Wayback Burgers?

Wayback Burgers offers both in-store pickup and delivery services. You can order online through their delivery URL.